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Hotel Alexandra

4.5 star property
Guests start their day with a generous breakfast buffet before cooling off in the outdoor pool or maintaining their workout routine at the fitness center

Choose dates to view prices

Hotel Alexandra in central Causeway Bay offers a comfortable base for travelers. Enjoy the seasonal pool, gym, and WiFi. Multilingual staff are consistently helpful. Cafe A serves varied meals, and there's a bar for evening relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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About this property

Hotel Alexandra

  • Luxury hotel near Times Square Shopping Mall
  • Located close to Sogo Causeway Bay and Taikoo Place, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and 5 meeting rooms
    • A 24-hour front desk, a porter/bellhop, and a front-desk safe
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Free toiletries and hair dryers
    • 43-inch flat-screen TVs with satellite channels
    • Mini fridges, free infant beds, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for HKD 506 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.

How much does it cost to stay at Hotel Alexandra?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Alexandra on May 26, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Taikoo Place and Happy Valley Race Course are also within 2 mi (3 km). Fortress Hill Tram Stop and Hong Kong Fortress Hill Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 490 out of 990 reviews
Rating 8 - Good. 325 out of 990 reviews
Rating 6 - Okay. 102 out of 990 reviews
Rating 4 - Poor. 45 out of 990 reviews
Rating 2 - Terrible. 28 out of 990 reviews

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and staff are super helpful and friendly!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and very kind/helpful staff. Will return!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yan Kit, Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Convenient spot. Direct access to mtr train station via covered footbridge
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

JUNQIAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, excellent customer service!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very helpful and nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service
Room was clean, hotel is conveniently located close to transport and eateries, both local and Western.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location easy to access everywhere.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

liesbeth

Liked: Cleanliness, staff & service, amenities
Lovely room with a sea view, such lovely and friendly staff and, for the location, excellent price, including over the holidays (christmas).
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quite new, only a bit small. I guess it’s the standard in HK. Outdoor pool was closed during my visit and the gym is a bit small. It was very cold in the room as it has to set to a low temperature, otherwise the room would be very humid with the moisture on the wall.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Mary Yuen Shan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, staff was very helpful.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Stunning hotel. Wonderful staff. Would stay there again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Euphemia

Liked: Cleanliness, staff & service, amenities
Room is spacious, staffs are friendly and helpful and location is convenient and everywhere is walking distance especially MTR station.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
This was a wonderful stay for my family and I. It was perfect for our young children 3 and 6 for our first few nights in Hong Kong. Quiet, peaceful, plenty of space in our connecting rooms. Great proximity to many options.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MOURAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect, comfortable and well located including a restaurant and lots of services.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location,staff very friendly and helpful
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
good location, clean
Stayed 13 nights in Jul 2025
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities
The room was bright with sea view. Amenities were working.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rowena

Very impressed. Will stay again next time in Hong Kong. Location to LRT very convenient.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

YUK YIN AMY

Liked: Cleanliness, property conditions & facilities, room comfort
yes; comfortable
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very courteous staff.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and courteous staff. Especially satisfied with the check in process. Hotel is very conveniently located with lots of eateries around. No smell of smoke and very quiet which is of utmost importance. The room is quite small in size though… will need to book a bigger room next time. With the price in consideration, it is well worth it.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Nicely decorated hotel, convenient location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

elaine

Liked: Amenities
Clean and good service. Convenient location
Stayed 3 nights in Oct 2025