Holopaw Vacation Packages

Our stay was very pleasant, staff very polite! Great price!

The hotel was beautiful and staff were courteous. I’d booked this hotel because I wanted to enjoy the rooftop terrace, but upon arrival was told that I couldn’t because I wasn’t a club member. I was put on the highest floor and within two days both elevators were out of service so all guests had to use the service elevator in that part of the building. I had also booked for the breakfast, but it was over by 9:30 so I never made it. Also, on separate occasions, the power went out in my room thus rotting the food that I had in the refrigerator. Finally, the TVs were not set up appropriately, I only had a few live channels, and the guide had no information and no premium channels.

House was beautiful, spacious and clean. The cheapest and lowest quality toiletries you could possibly get. One roll of toilet paper on the holder and one back up for 5 days with 6 people. It was like wiping with a whisper. Bar soap for washing hands was the size of a communion wafer. The shampoo, conditioner and body wash was only good for one person for one day as long as you were quick enough to catch it before it slid through your fingers. One dishwashing pod, one laundry pod and two total trash bags for 5 days. Went to the front desk asking for more and was told they do not provide additional if we run out. However, it clearly states on the Expedia amenities list that toiletries free. They definitely need to clarify only enough for one day. Thank god Target is only a 12 minute walk. The maids started knocking on our door at 8:50am when check out was at 10am. When we answered they said take as long as you need while they circled the front door steps like vultures until 10am. Overall we made of the best it and wish we knew to be better prepared. Hopefully this review will help others.

Good and convenient location.

We had a 2 bedroom suite and it was lovely and clean. Beautiful balcony overlooking the pool. Cons: price does not include water park tickets but they have a package that comes with 2 for only a few bucks more. Just make sure you read which one. Water park is ONLY open from 10-5. This was a huge disappointment. It does say it online but you have to search for it. Hotel is absolutely just selling rooms. Zero hospitality from the bellman to reservations. No one can be bothered to help. The restaurant was the highlight. Food was delicious! Lunch was very slow. Took over an hour to get 3 entrees. Dinner was better. They were quick with the kids meals but slower for ours. With all that said, it’s pricey. I would certainly return. I’ll just set my expectations accordingly.