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Everything exceeded my expectations!!

Check in was a very good experience, friendly helpful staff, although it was a bit disappointing that our room wasn’t ready at around 3:45. OK, website says 4… Parking situation was another matter, from a staff and systems perspective this needs some changes. It’s a complicated system and they do not provide a concise set of instructions to take with you or make a snapshot of. Our biggest gripe was the unfriendly, hostile nature of the underground parking lot attendant (tall, thin, in his 50’s) at around 07:00. Rapid speech, arrogance, “our system works perfectly”, and loudness got to the point where I nearly stepped out of the car for a more thorough confrontation which he came very close to earning. My German is good so I understand what was being conveyed. Other than that…no issues.

We loved the historic vibe and way they incorporated art themes into each room. We felt the history of the place everywhere. The staff were very helpful with a change of rooms and finding us secure parking on site. The location was perfect as we were one step from the Fasching. We will definitely be back!