Hintlesham Vacation Packages

I Loved the property as a whole, and the great price compared to other hotels in the area. I didn't like the Sofa Bed, the mattess was too thin, and had to.ise towels so kids are not hurt. Service wasn't great, no concierge staff, they are always in the back or doing 6 other jobs, not enough staff to serve the cusromers needs. One concierge was serving drinks at the bar next to the desk, while also being a concierge. Absolutely crazy, felt sorry for the staff.

Eugene (on reception) was extremely helpful and knowledgeable. I am in a wheelchair and he even offered to push me back to my room. My room 139 was very clean Except for the underside of the wall mounted shower seat, which was filthy. The food wasn’t great. My husband ordered pie and mash but received pie and chips. The pie was very dry and a bit tasteless. My cheese on toast was ok. Breakfast was ok, plenty of choice. I had booked a disabled executive room, but executive rooms are upstairs! The staff very kindly made my downstairs room into an executive room by putting the drinks and treats into the room and giving us 2 free. Breakfast. Staff were all good, give them a raise, you need them.

Found the room of a low standard and not altogether clean.

Good rooms, basic menu. Good for business stop over

My stay was very comfortable, and the staff were very nice and friendly. Would definitely recommend, and would definitely stay here again.