Heritage Woods Vacation Packages

We were extremely disappointed that in the 5 days we were there housekeeping did not come in to clean the room and change the sheets.

The suite was gorgeous and very clean. My only complaint was the changing of suites we rented Friday to Sunday and had to be moved to another 2 bedroom suite on Saturday which wasted a lot of our precious time because we had to worry about when they would call us to move. We were moved to another 2 bedroom suite exactly the same as the one we were in on the same floor. I have to wonder why we had to move. I wasn't told about this room change until I had already booked and paid which another thing I did not like. I understand they usually rent from Saturday to Saturday, but when the rooms are exactly alike and on the same floor I can't understand moving the person who is already in the room. We couldn't really unpack and we had to load up again and cutting into our precious weekend getaway. Had I known ahead of time about the moving I wouldn't have booked a weekend getaway there. The people were nice the property and beach were amazing. Loved the walkways onto the beach. The pool was so clean as were the grounds. Great beds and furniture in the rooms, and lovely clean thick towels. The kitchen was stocked with everything you needed to cook. The only I could see missing were the proper utensils for the nonstick skillets. Without the room moving I would given full marks. I highly recommend if you stay Saturday to Saturday. However, not for a weekend getaway unless things change, loading and unloading again and not being able to unpack did not make for an enjoyable weekend.

Front desk customer service was awful. The worst

The place was better than the pictures. And the staff and amenities were amazing. Will definitely be staying here again

This condo was excellent it had everything we needed very clean. Large rooms, washer and dryer in the room. Easy access to the beach and pool. Just minutes from a grocery store. Very family friendly I felt safe taking my kids to the beach by myself. The parking garage was a little tight as we drive a Jeep Wagoneer you would want to back in to insure you were able to get out as spots were limited for a larger vehicle but smaller SUV’s would be no problem. I would definitely stay again even with the parking. Definitely a 10/10 experience.