Hergenfeld Vacation Packages

We had a lovely stay, breakfast was good, the staff was pleasant and helpful.

Wi-Fi was very easy to access. The staff was very accomodating, as there was at least one person who spoke English and was able to answer out questions. Breakfast was delicious, and had a wide variety of both classic breakfast items and international cuisine to choose from.

The location and views were incredible! Our room was lovely; very clean, comfortable and charming. and there was so much care and detail for our 5 year old: special sheep sheets, a kids dining set for breakfast- it really made her feel special. Breakfast was delicious, and the stocked fridge to purchase beer or wine was really nice in the evening after we put our little one to sleep - we had a beer on our balcony looking up at the castle and out to the river. We will definitely need to return!

Good hotel, good staff and good experience.

Great hotel with very friendly Staff and a broad range of facilities. Very nice rooms, nice building. The only less great was that once seated in the restaurant, in a quite remote area of a room, they forgot about us and as the waiters apparently work with ‘zones’ the waiter in the zone next to us didn’t even consider warning his colleague, even after looking at us several times, meaning it took 20 minutes and a slightly stronger reminder from our side before he took action and we (family with children) were attended to. After that, we were served very quickly by an experienced waitress and the quality of the dinnermore than made up for the initial neglect.