Henly Vacation Packages

Great customer service. No on site valet and limited parking for oversized vehicles. Good room in a great location to UT

The parking garage was my only complaint. The scan ticket system was not working, and I couldn't get out for 2 straight days. I had to back up the steep hill to then run back inside to validate the parking (that wasn't done when I checked in), and still didn't work. The lighting around the pay booth was dark, many interfaces. This lighting needs to be much brighter. I totally missed the call button to let someone know I was having issues getting out, thus adding to the panic to get out with others waiting behind me. The garage overall just didn't seem clean and well lit which gave me a creepy vibe about the property.

The staff were amazing. The valet even helped us get and set up the uber app that we had never used. Check in was prompt and easy. The room was very clean and the bed was great. The bathroom area lighting was not as bright as I would prefer, likely due to the black decor. I was disappointed that the only in room coffee option was Nespresso, not a fan so I had to leave the room to get coffee from the coffee shop. The lack of a microwave was also disappointing.

Clean, large room! On site restaurant was delicious. In great area to walk to many restaurants. Noisy bar next door but they provide ear plugs & sound machines, so easily drowned out the music.

Excellent place to stay.. We will be back !!