Henie Hills Vacation Packages

Amenities were great. Pool near our room was zero entry and heated making it great for our toddler. Splash pad was alot of fun. Hard to get it to turn on sometimes. Room was nice. Check in was brutal! Waited hour and half in line to check in to then be directed to another desk to wait in line for a parking pass and try to be sold on attending time share presentation. 2 hours to check in after starting our travel day 5am to get there with a 2 year old wasnt fun. Was also told at check in that our room would be cleaned every 2 days. Didnt come to clean it until the 7th day of our 8 day stay. That was after us calling and requesting housekeeping twice. And didnt come until evening in the middle of us eating dinner. Had to request towels in the middle of our stay and took 2 hours to deliver them. Amenities made our stay great but place didnt seem to be ran well.

Stayed here twice. Each time was good. Love how close is it to everything walking distance.

The rooms, facilities, location and amenities are all wonderful. Great property for families. The 4 stars is due to the lack of staff at times. The breakfast buffet was delicious however, during peak hours there were many tables that were not cleaned timely which left us waiting before we could sit. The same was true when attempting to get service poolside. All the staff was so friendly and welcoming, it just felt like they were understaffed. Would definitely return.

Loved the resort. Highly recommend for families or couples. Beautiful location and amenities

Everything was serviceable. The location is the biggest selling point to this hotel.