Hélesmes Vacation Packages

Lovely room, good location, friendly and helpful staff, breakfast a bit limited. The booking through Expedia was simple, but the hotel received a booking for 2 single rooms, one in the wing name spelling, and neither with breakfast, whereas my receipt stated 2 double rooms, including breakfast, and in the correct names. Luckily the hotel were amiable.

Beautiful old converted building, but corridors and rooms were tatty and showing their age. Only came into contact with front desk staff, but they weren’t very friendly and (possibly the manager) one of the staff completely dismissed my request to fill my water bottle when I was checking out. EV chargers didn’t work. It is in a good location to walk into town and use the many restaurants and bars nearby. Didn’t eat or drink in the hotel as it looked quite soleless. Wouldn’t stay at this hotel again, and wouldn’t recommend it.

We stayed at this Hotel for 1 night, and thankfully for no more. The condition of the room was very poor. Bathroom - very small. The shower doors don’t keep water in (massive gaps where it meets the shower, so it leaks in use), the shower grouting is black and mouldy. The shower fixings are loose and moves around when pressure applied. There is previous hairs and mould all around the place, sharp flooring on the shower floor that hurts when you are washing. The taps excessive limescale. The room smelt worse for ware, musky at best. There were zero amenities. There was no lift, so we had to carry 2 very heavy suitcase up four flights of stairs. The service was the only positive feedback - it wasn’t outstanding but ok, we have no issues with the staff interaction. Overall, we have stayed at many other places for £75 which are much better than this hotel. I believe a fairer fare would be around £40 with the condition of the property in consideration.

Nice hotel located within the rat run of the towns side streets. Once there, there was private parking at a cost 10e per space (2 motorcycles 5e each). Large room which was clean and tidy, it is a short walk from the town main square (7 minutes). Breakfast was a let down, the cold items were great, nice and fresh, the hot items on the day we stayed, was cold as the food holders had broken, when reported, we were told there was nothing they could do until the engineer had come out. Also being an old style building with wooden flooring, this made a noise as people moved around but we would stay here again as it fits with the motorcycle touring program.