Helenville Vacation Packages

Great location to the red line and buses. Our kids loved the game room, pool, and basketball court.

The Lodge was under construction when we stayed there so it was a little dusty - mainly outdoors. My room was just off the lobby. The noise from the lobby overflowed to my room until they closed the fire doors. I would recommend they close them earlier ~ 9 pm.

Unfortunately the elevators were out, at no fault of the staff. They were fantastic at trying to give the best service possible. The room was beautiful with a breathtaking view of the lake.

The amenities and size of the rooms were wonderful. The photos of the rooms were misleading. The water park is an additional fee, but it’s the main photo for the whole hotel? Bait and switch. The floors in the room and generally on the property were dirty. Elevator was gross. Beds were comfortable. The staff at the Grand Geneva were helpful, but you are not a Grand Geneva guest, you are a Holiday Inn guest and they are not connected. No Holiday Inn staff on site.

The rooms are nice and clean. The staff is pleasant and strive to accommodate you in any way they can.