Heizel Vacation Packages

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Nice room, very clean

The flat was convenient and location is excellent 15 min walk to the train station. There was a cleaning service multiple times per our stay. The area is safe and there is a supermarket just in front of the building. The staff was really nice, gave us some tips about the city. Will come back.

I had a truly excellent stay at Juliana — the overall level of comfort, attention to detail and service is exactly what you would expect from a refined luxury property. The room, spa and overall atmosphere were outstanding, and the breakfast in particular deserves a special mention — one of the best I’ve experienced, with fresh, high-quality products and great execution. I would also like to highlight the concierge team, who were consistently kind, attentive and genuinely welcoming — a great asset to the hotel and a pleasure to interact with throughout my stay. If I may share one small observation, I believe the cocktail bar experience has the potential to be elevated to fully match the level of the rest of the hotel. With a slightly more structured approach, it could become a real highlight. Overall, a fantastic stay and I would absolutely return.

Excellent hotel, clean and comfortably but surrounding area lets it down