Heidmoor Vacation Packages

This is a nice hotel with generally comfortable rooms. The service at the desk was good with the exception of one person on duty in the evening who was not very helpful. There were two deficiencies to our room: no curtains for one window to block the early morning light and no power outlets next to the beds for our cpap machines. Otherwise, we had a good stay.

It is a nice new hotel. Unfortunately, the internet is weak. Breakfast is overpriced and limited in selection.

The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!

excellent location, quiet and clean, easy check in, staffing a little overwhelmed under breakfast seating/should have people wait at the desk and then someone accompany them to the table, we walked to an assigned table but other people just squeezed by and sat down at it..., otherwise great place to stay and excellent breakfast buffet

Quite a nice hotel and location. There were some problems with the shower that didn't work properly (the water temperature kept changing by itself) and the breakfast was a bit boring and tame. But overall I would recommend the hotel.