Heidesee Vacation Packages

Friendly staff at historic charm make this hotel by the spree very enjoyable. Fairly quiet, great water, pressure and hot water, comfortable and clean. The elevator was broken when I was there which wasn’t a problem, but if you have a lot of bags carrying them up a couple of flights could be hard. I would stay here again. I really liked it.

Super close to U bahn , nice hotel good area close to zoo and other sights

Front desk staff members were generally attentive and friendly. Breakfast buffet had great selection—make sure to scan the QR code for customized freshly cooked egg options. Service was quite good as well. Location is quite central. Our stay was almost perfect but we were disappointed with our suite as it was not as pictured on the Expedia app, which was more modern looking and had better layout. The one we had was dated and had no separate space between the bed area and the living area. Front desk tried to remedy it but they were fully booked throughout our 3 nights stay. They gave us a complimentary prosecco after we expressed our disappointment as this was the first 5-star hotel we stayed in Europe, wherein the suite pictured on the website (in this case via Expedia app) did not match the actual room. We advised the front desk about this disconnect and to update their pictures on Expedia to include their dated rooms as we suspect the hotel was going through their renovation in stages. We just happened to be assigned the older suite.

Clean room. Helpful staff

Very good location and great spa