Heidenheimer Vacation Packages

The staff was not the friendliest or welcoming at front desk, there was some Maintenance or other thing being done so the entire breakfast, table & chair area was closed off. We did not eat breakfast on site either day. There was only 2 bags of hot tea, both earl gray , and staff said they had no more tea on the premises. Our room smelled musty and damp and I had to use our body spray to make it pleasant. For the price of stay for 2 nights I expected better.

Great place staff was nice, rooms clean and great views. Only negative is if you have large suv and get a large vehicle pass smaller cars still park in the spot and they don’t enforce them to move so have to either pay for parking close by or park in the 15 min wait parking

The restaurant closes too early, especially on big UT event nights, like graduation and parents weekend. I think 11 p.m. is more reasonable - 10 p.m. is not late enough. I did not care for your coffee. But everything else is great and I would return and highly recommend. Amazing staff!

Everything was clean and the staff was extremely nice and very polite. The gym was good the pool was nice. Only complaint would be the parking. But it’s Austin so you have to expect to pay premium for parking. Overall I would stay here again.

Customer Service was exceptional!!