Hato Mayor Vacation Packages

Beautiful hotel great customer service

I’ll be honest: when I first arrived, I wasn’t sure this resort was for me. I’ve never stayed at an all‑inclusive before, so I didn’t have anything to compare it to, and the first impression didn’t immediately “wow” me. But once I settled in — and especially once I experienced the VIP level — the trip completely turned around. Even though the weather was mostly cloudy during the day and it rained at night, it stayed warm and we still made the most of everything. In a way, the quieter vibe actually made the whole stay feel more relaxing. The real standout was the VIP treatment. If you’re staying as a VIP (or renting from someone who has VIP access), they truly treat you like royalty. We were upgraded to a beautiful villa with its own private pool, which made a huge difference. Having a golf cart to get around the property was incredibly convenient, and the private chef who came to our villa to make breakfast was one of the highlights of the entire trip. Our concierge checked in with us every day to make sure we had everything we needed, and that level of attention made the stay feel much more personalized. Overall, once I got into the rhythm of the resort and experienced the VIP side of things, I ended up really enjoying the trip. If you’re considering staying here with VIP benefits, the upgraded amenities and service elevate the whole experience.

Everything was good down to the food to the service, the cleanliness of the place

Got a message that was very. The people in general are amazing

Service was amazing and food was delicious with different menu changes everyday! Pools were amazing. Especially the swim out pool which i loved the most. My favorite place at these resort was the clear blue water of the beach. The sand was white and there is no garbage at all in the sand and inside the beach. Tour staff are not consistently asking you to schedule a tour excursion, like other resorts it gets annoying when they constantly ask you to join their excursion. Overall i think is the besg resort in the north coast at Puerto Plata. Besides the hotel you have so much to explore outside the hotel, rivers, beach, history, culture, country side and so much more !!!