Harts Location Vacation Packages

We were not expecting to have to pay an additional $60-$70 per person per day to use the amenities like the water slides and game place. That was the whole reason we booked there, and that should have been better disclosed that it was an additional charge. Staff were great, but our unit did not have hot water. Maintenance was super nice and apologetic though and we weren’t there long enough for it to really matter. Will be back since it was great fun! But the additional cost will be a huge consideration before booking.

We were not impressed with the room location or perhaps it’s just the lack of insulation between rooms, but you could hear everything. The restaurant was in our building and constant noise. Neighbors had children with constant noise.

The lodge was ok. Front desk service was excellent. The room lacked lights. I realize that it is a lodge vibe but the room could use more lights. Also the mini refrigerator did not work and the room could of been cleaner.

Beds are lumpy and extremely and painfully soft. Room keys deactivate when in the pocket with a cell phone or AirPods. Air in room dusty and the grounds are gravel and flood in the rain. They did not have extra pillows. The staff were excellent and friendly and awesome. Beautiful breakfast. Big issues with the bed, the softness also caused the feet area to be higher than the sunken area peoples heads and bodies are. Very strange