Harts Location Vacation Packages

The rooms were clean and spacious. The kitchen was well stocked. The shuttle to Lot 6 was nice. The map was useless for finding things. Too many things were closed on Monday.

Bien situé, près de la gare et de la ville mais comme si on serait en campagne

My son and I stayed at the Field Guide Lodge on 8/22-8/23, and the experience was terrible. There were a number of issues: First, the person that checked us in was not helpful, she did a poor job of explaining where the room was and provided no insights into the lodge's amenities; Second, the breakfast included in the stay was rather limited, the wait staff wasn't that helpful, there wasn't enough space to sit comfortably, they had one toaster for many people so there was quite a wait and they used knives instead of spoons to grab some of the food that was in glass containers, making it very tricky; Third, the accommodations were awful. The room was damp, our clothes felt wet, the bathroom was dirty, the light fixture outside the room was broken and the gardens were overgrown with weeds. The drawers to the dresser in the main room didn't function, there were wires hanging out of the TV in the living room, there were bugs in the bathroom light, the fan in the bathroom didn't work and the best part, the toilet was slanted. We booked a suite but they failed to tell us that it was really like a fishbowl as we couldn't open our blinds as the room was next to the jacuzzi and main walk area, though we did look out to a stacked wood pile and utility area.

Great location but front desk staffing was minimal at best. Waited