Search Apart Hotels in Hartford

"Ok, so I spent almost $1,000 for a Thursday - Sunday stay. There is NO continental breakfast, no microwave in the room. There is only one microwave on each floor next to the ice and vending machines. There are no paper towels near the microwave, so when someone makes a huge mess of the microwave it can’t be cleaned up. So I had to find paper towels to clean up someone else’s mess before I could use the microwave. The sink in the bathroom only had scalding hot water, no cold water to brush teeth. The bathroom did not have a vent fan so after showering it was so hot and humid, not only in the bathroom but the entire room. It just seems that you can pay a lot less at other hotels and get a whole lot more. I expected much more from Hyatt & the price I paid. "

"The elevator was very loud. The front desk offered ear plugs at check in but I was traveling with a 14-month old. This is unsatisfactory and should be properly addressed such as updating the equipment. Needless to say it was not a restful night of sleep before an early flight. Will not return. "

"Always a great stay"

"The room was clean, beds were comfortable "

"Staff was wonderful and helpful, to their best they could. Lots of confusion regarding valet, luggage transport to room (other guests as well). Room was pretty disappointing. Deadbolt was broke and non functional, pubes in tub and bathroom floor, vent blowing out air was gross. Crumbs from previous guest, dust covered every fixture and cabinet. We only stayed here for the location to the convention center. Not worth it, aside from the fact we didn’t get shot or mugged "

"🙂"

"We were not told about the $15 credit. We were also overcharged both for the remaining balance and for a meal in one of their restaurants. We were not given any receipt or told that we would be charged a different amount, also our $15 credit was not removed. Only after looking at my credit card statement did we realize that we were overcharged twice. "

"From the time we arrived, we loved the vibe of 21C! Our stay exceeded or expectations! Upon visiting the area again, we will stay at 21C. Convenient to downtown venues and eateries, walkable to different exhibit a museums."

"We had to pay for parking. Great location if you like the downtown feel. Not the best for us. Will go back to staying at Hiltons for this price. "