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"Part 1 - I'm someone who is a regular 9-5 worker who wanted to splurge on her mom for her bday. Overall, the place is nice. But, for paying almost $1K for just 2 nights (yes, even if it was an Ocean View Room), there are some things that I feel should not be an issue. The view from the 1st level balcony was obstructed. We were in the corner, next to the pool. (Specifically rm 4107). Don't ask for that room if you don't want people walking right in front of your balcony because the gate to the pool and cabanas is right there). To see The Queen Mary from your balcony you have to walk out away from your balcony, look to the right and THEN it's there. But it would be been nice to know that. I wouldve asked for an unobstructed view. They do not tell you that when they give you the room. Also, for paying almost $1k for 2 nights, The vending machines should work. And be filled IF they work. I also shouldn't have to ask for the robes/slippers that were supposed to be in the room already. (I asked for both, they just gave me the robes. They did not bring slippers). They said it's only if available and upon request. The website does not say that. Whoever took the pictures for the site, BRAVO! As higher end as it's portrayed through pictures, you would think they would provide enough luggage carriers. Nope. Bed in room 4107(which is also a connecting room..did not want that) literally makes noise every time you move. Walls are thin....you can hear snoring even when it wasn't loud. "

"nice"

"I found the property clean and accessible. Great charm and lots of history."

"Room was clean. Breakfast included was good not a lot but the necessary food. Staff great and helpful"

"I'm very pleased about this choice. We needed to attend a funeral, but wanted to be sure to avoid the potential airline difficulties of flying in and out on the same day. The location is great - right across from a mall, very near many eateries and other desirable stores (and they had Zumba in the parking lot on Saturday morning!), very close to the freeway, and about 15 minutes from the Long Beach airport. The guy at the counter (I forgot to get his name) was very helpful and even more friendly. We didn't need much support, but I felt comfortable that I would've been accommodated well, as I watched the person who checked me in work to resolve an issue with the customer in front of me. Obviously, this is a very basic room. If you are looking for anything other than a safe place to lay your head, look elsewhere. But I am very happy that I made this choice and managed to save money. I'd choose it again."

"Shower drain flow was slow during use."

"Very enjoyable stay. Clean and spacious rooms "

"This was a very nice hotel, the staff was very friendly, the gym was sufficient, and the rooms were very clean. The reason I scored the amenities so low is because we booked this hotel for their airport shuttle which says 6 in the lobby, it was not ready at six and was told it would be 6:30. Our flight was set to depart at 7:50 so 6:30 would not work. We had to pay for an uber. Other than that I would recommend this hotel."

"N/A"