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Oriental Suites Hotel & Spa

4.0 star property
Upscale Art Deco hotel, walk to Hoan Kiem Lake
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Oriental Suites Hotel & Spa

Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
Point of interest
Royal Suite, Courtyard View
Breakfast, lunch, dinner served; Vietnamese cuisine
Lobby

Overview of Oriental Suites Hotel & Spa

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is CA $49
CA $56 total
includes taxes & fees
17 May - 18 May

Check out the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Popular LocationDong Xuan Market6 min walk
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Opera House18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Junior Suite, City View

City view

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 391.4 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, Courtyard View

Terrace/patio

Royal Suite, Courtyard View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 861 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

Royal Suites, big balcony | City view

Royal Suites, big balcony

Highlights

Balcony or patio
Yard
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Ceiling fan
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is CA $74
CA $84 total
includes taxes & fees
May 19 - May 20
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About the area

Hanoi

Oriental Suites Hotel & Spa is located in Old Quarter, a neighborhood in Hanoi, and is near a train station and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and St. Joseph's Cathedral of Hanoi. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Dong Xuan Market - 6 min walk
  • Hoan Kiem Lake - 7 min walk
  • O Quan Chuong - 8 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • King roti - 3 min walk
  • Bia Ả Đào - The Peachy Craft Beer Pub - 1 min walk
  • Balcony Beer - 1 min walk
  • Hoàng Thực - Hoa Quả Dầm - 3 min walk
  • Phở Sướng - 1 min walk

About this property

Oriental Suites Hotel & Spa

Upscale hotel near Thang Long Water Puppet Theatre
Located close to O Quan Chuong and Hoan Kiem Lake, Oriental Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to aromatherapy, a massage, or a body treatment at the onsite spa. The on-site Vietnamese cuisine restaurant, Romance, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi and a spa tub are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • A front-desk safe, smoke-free premises, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Oriental Suites Hotel & Spa boast comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in is available for groups that reserve 5 rooms or more.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Oriental Suites Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Oriental Suites Hotel & Spa?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Oriental Suites Hotel & Spa on May 17, 2024 start from CA $49.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Oriental Suites Hotel & Spa?

Check-out is at noon.

Does Oriental Suites Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 19 per room applies.

Where is Oriental Suites Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Dong Xuan Market, and Hoan Kiem Lake. O Quan Chuong and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes.

Oriental Suites Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1006 reviews" "
Rating 8 - Good. 211 out of 1006 reviews" "
Rating 6 - Okay. 32 out of 1006 reviews" "
Rating 4 - Poor. 13 out of 1006 reviews" "
Rating 2 - Terrible. 9 out of 1006 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yannick, Palo Alto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality over price ratio. Very well located in the old quarter, short walking distance to a large number of sites, including the French Quarter, as well as tons of cafes, bars and restaurant options from street food to elevated cuisine. Super attentive staff who proactively reached out to organize pick and transfer from airport. The hotel has a travel desk and manager capable to organize a lot of last minute local or further away tours for a day or more , including transportation, other hotels, activities….etc. The Hotel Spa also offers high quality massages for a reasonable price. Areas for improvements: - bed mattress - noise and heat insulation
Stayed 2 nights in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a five star hotel, but a very nice hotel in Hanoi Old Quarter. Very clean, very nice staff. Nice breakfast. Enjoyable, relaxing massage in the hotel spa
Stayed 3 nights in Mar 2024

10/10 Excellent

Kortney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Oriental Suites went above and beyond to help us have a great stay in Hanoi, arranging a series of transfer cars for everywhere we wanted to go. They also tracked our overall itinerary and helped facilitate the tour company’s pickups each morning. The hotel itself was very clean and comfortable, and in a phenomenal location with the night market immediately outside the front door.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nivethika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Anette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and the property in a walkable location. The negatives are that the hotel is run down and in need of a serious upgrade. The quality of the breakfast is poor. This is not four star quality.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a hidden gem. Great value — a feeling of luxury at an affordable price. You cannot beat the location as you’re at the heart of everything. I could not reccomend more. I did happen to stay at three different rooms (because I extended by stay twice) and I noticed considerably more noise in the room at the back of the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many areas in the Old Quarter. Staff was very helpful answering questions and making sure we were getting the correct driver on our tours for safety reasons. Also gave great recommendations on restaurants, not tourist traps.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Travelled with partner
Love this hotel and the staffs! The staffs are very attentive and courteous. The location is excellent for exploring Hanoi Old Town.
Stayed 3 nights in Mar 2024