Guía Vacation Packages

Staff are great, facilities wonderful and the whole experience is always great.

Super views - lovely pool and good facilities for the size of the hotel. Lovely staff. Food excellent but restricted meno options apart from the lovely barbecue (twice a week). Nothing much to do in the evening and you need a car if you want to get around. One shuttle to the beach and a local trip is all there is from the hotel. But for ambience and relaxing super.

The staff were (again) super. The breakfast team were always welcoming and eager to help and Anna from reception was wonderful. The room was perfect. Mum is disabled and needs a scooter to get around, the lift access to each floor meant everything was available but the lower lift remises broken for our entire trip which meant reliance on taxis from the top or me dismantling and carrying it down the steps while mum had to stand. It wasn’t ideal but a huge thank you to the staff who helped a couple of times to carry it dow ln with me. It’s the second time this year at this hotel and the staff are excellent and the views are incredible. We’ve had a great stay! Thank you!

We spent our honeymoon at this location, and overall, we had a great experience. The property felt safe, there were a few dining options outside of the hotel, and most of the staff were friendly and welcoming. Coming from America, we did feel that some of the food options in the dining areas were limited and could have used more seasoning. My only real complaint was that a roach was found in our coffee. However, the manager addressed the issue promptly and did what he could to make it right by changing our dinner plans to the higher-end à la carte dining option. We are a young couple, and most of the guests appeared to be retired. Because of that, the nightly entertainment seemed to cater more to an older crowd, which took away from having a more diverse and lively experience. Overall, we would return, but we would probably come back with another couple to make the experience even better. Francisco had excellent service and really made sure we were taken care of.