Grosmont Vacation Packages

Great venue in a great location for not having to move your car. Public transport perfect. Room was lovely to be honest in need for an update however you can see there has been a lot of money spent on upgrading the property so I'm pretty sure they will refurbish the bed rooms pretty soon. Lovely staff this is our 4 stay here and would highly recommend it Kathy and Joe

Hotel could be cleaner in a lot of places. Staff polite, bar very expensive, breakfast had lots of choices but tasted bland. Could hear other people in rooms using their bathroom!!

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Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in the kitchen, the shower hose leaks. The shower is poor quality and has very low pressure and the cubicle is small for what is quite a spacious property. No lamp shade on the ceiling light in the main bedroom and no bedside lights. Poorly equipped with crockery and cutlery. The property has potential to be a very pleasant place to stay but clearly the management show little interest in maintaining it to a high standard. The pictures and description flatter to deceive. The overall attitude of the property management was unacceptable.