Grand River South East Vacation Packages

The room I reserved had a picture with beautiful ocean view from its balcony. Upon arrival I was assigned to a room without such view. I showed the hotel reception staff a picture of the view that was advertised but they said the hotel is full and cannot move me. They did promised to move me to that room with ocean view in a couple of days but that never happened. When I approached the relations manager about the promise made to me she said she will inquire about it and get back to me. Needless to say, she never got back to me and I never got the room with the view I expected.

The staff was very welcoming and helpful. It was difficult to get in touch with them before I arrived but once there they did everything to be accommodating and helpful.

Location of the hotel is ideal and the on-site parking is good to have. Staff were friendly and willing to help. The beach in front of hotel is small but nice and you can swim, although not as good at low tide. The room was spacious and had everything you need. It could do with some work as some parts looked a bit tired. Bed was comfortable and the aircon worked well when we used it. I would definitely stay here again.

An all round decent hotel. Good food, drinks, staff and beach. Had a thoroughly enjoyable time. Good value for money too. 😊