Grand River South East Vacation Packages

The area around was nice. Property fairly clean. Great weather. No complaints here. Service on another hand was hit or miss. Bartenders were great. Wait staff at the buffet were from nice and helpful to forgetful what you asked for to zero interest. There was a male server who completely ignored us two mornings in the row to the point that did not bring coffee not even acknowledged of saying good morning. We sat to the different station from there on. Food was ok. The only edible meat was the lamb and rotisserie chicken. Any seafood was severely overcooked. Couldn’t cut thru beef or pork with the steak knife. The grand finally was that front desk forgot to call for the taxi so I had to ask them when it didn’t show up on time. Good thing taxis were camping out just outside of the hotel. All in all it was OK. We made the best of it.

The Bay Club was a wonderful resort in a really convenient location. We went as a family of 4 with two young kids 9 and 11 years old, and everyone loved it. We stayed in a 3 bed ocean view ground floor appartment which felt like home away from home. We were full board and stayed for two weeks, the food was delicious, and the portions were big. The resort had all the amenieties you could ever want and a beach house that had complimentary water sports like pedalo, paddle board, kayak etc. There was a free shuttle boat that took you to Ile aux Cerfs Island every 30 mins (beautiful beach and clear water). The best thing about the resort was the staff, everyone from the buggy drivers to the kitchen staff, kids club team, cleaning crew, main reception staff, pool staff, beach hut guys and shuttle boat driver were absolutely wonderfull, they really made our 20th wedding anniversary trip one to remember. I don't have enough words to thank them all, but I must thank the main reception staff for helping us adapt our booking to make us more comfortable (thank you), no request was too difficult for the staff, they always tried to find a way to help. Also Mr Eddie in the main restaurant was outstanding and will forever be remembered by our family. He was so lovely , kind , friendly and helpful, and he and lots of other staff made the resort feel like a family. Also our friend from Argentina who made the pizzas was supper nice and made amazing pizzas. Thank you to all the staff.

Amazing hotel staff are brilliant