Grand River Rocks Tours and Activities

No one served our room with clean towels for the three days while we were staying there. There was no coffee, condiments, and no one came to refill. Our washing machine was broken. They left only one dishwasher cleaning tab when we checked . There was construction on the balconies which we were informed of. But it was very noisy through the whole building. The hotel is tired and needs some updating.

Check-in went great. The space was clean. We love the location. There were three of us and we only had towels for one person. I notified the Booking They responded a bit later that they would look into this and have someone bring some up for us. Unfortunately, we checked out before hearing anything back or receiving any additional towels. Upon checkout, I let the Booking know again that we didn't receive any towels. And they brought to they were in the dryer. I wish I had known that earlier. Two of us slept in the bed, which was a very hard mattress and one slept on the couch. The individual on the couch had a much better sleep.