Find Spa Hotels in Grafton, IL from CA $280

"Staff was super rude as a frequent traveler we abide by all rules and signs posted when there is no rules or signs posted you treat your guest like trash for not knowing the rules that you never explained in any way.. worst vacation EVER . STAY ANYWHERE ELSE BUT HERE! "

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"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"

"If possible I will always stay at a Drury Hotel. The buffet breakfast was actually good and I didn't even know that dinner is included. And it was actually good too. The hotel was wonderful and the staff were very friendly and helpful too. "

"The room was very clean and the staff were kind and helpful."

"Will stay here again when in the St. Louis area, nice staff and hotel. Enjoyed my stay."

"The tv went off air 3 1/2 hours before check out. The front desk guy didn’t know to help but to offer a new room but we were checking out in 3 1/2 hours 😡"

"I think you need a bit of refreshing… carpeting was looking pretty threadbare in our room… bad scuffs on the walls…a bit tired looking."