Grafenstein Vacation Packages

Pros: Spacious, all necessary basic equipments are there. Bed and linen were neat and clean Washing machine and cloth rack available Small lawn area also attached to the room Cons: For some reason there were a lot of house flies in the room The shower head was not functioning properly - only the overhead one worked the hand held one didn’t work. In the washroom, there isnt a proper separation on the floor between shower area and the rest of the bathroom so the water ends up spilling outside. Other than this, all good.

We were greeted warmly. The staff were friendly & kind. The room was clean & comfortable. The breakfast selection was varied & plentiful. Parking was easy. Location was good for us. An easy 45 minute walk to the centre.

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via Expedia (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy

Lovely hotel in the centre! Amazing breakfast with eggs cooked to order! Rooms really clean and staff friendly and helpful!

Room 14 was really hot. Ac did not work. The carpets on the stairs leading up to it had not been cleaned in years! Shower leaked everywhere. Staff was friendly but not that knowledgeable.