Gornji Grad Vacation Packages

Great location - close to the main square and Christmas market was just outside. The 2 bedroom apartment looked new and had 3 bathrooms which was a surprise. Only negatives were the small old (but working!) elevator and one of the bathrooms smelled bad. Also we had booked for 4 adults and 1 child but the sofa bed was not made up for us. Thankfully there were sheets and a towel available in the cupboard.

The hotel is beautiful. We loved the history and character. The rooms were very comfortable. However, the service was uneven. We were told that we could order room service until 1am, so ordered. Waited an hour and nothing. When we called, we were told that there weren’t any kitchen staff and someone had come to our door to let us know. We had answered the door but no one was there and no message. When we mentioned this, they provided us with cocktails the next day. We ordered again on another day, but it took almost an hour and the food and coffee arrived cold. The eggs were flavorless. We asked that they provide us with the coffee pods given that our coffee was cold, but these never arrived. Given it is considered a luxury hotel, not impressed.

Excellent stay, the hotel has great location, kind and helpful staff, amazing breakfast that is combination of à la carte and buffet. Spacious room, marble bathroom, cleanness on high level.

Big lovely room. But what made our trip so special was Mateo and Leon. It was if we had our own personal tour guides in Zagreb. They were wonderful!