Goodbee Vacation Packages

Check in was quick and easy. Nathaniel was super friendly and helpful. The room was clean and the bed was comfortable. Great location close to plenty of bars, restaurants and Bourbon Street.

The carpet had stains and the shower rod was rusted.

It’s become our tradition to stay at Melrose Mansion when we visit New Orleans. This was our 4th stay but the first time in six years. It has maintained its status as a wonderful destination with an incredible staff. We traveled with our 4 year old and the room size was perfect. Can’t wait to be back!

I stayed in a suite at the Pontchartrain hotel Hotel over the Easter weekend and the room itself was excellent-spacious, comfortable and full of character. It was definitely the highlight of the stay. Unfortunately, the service didn't match the quality of the room. Staff came across as distracted and not particularly courteous. It often felt like guests were an afterthought. which took away from the overall experience. I also reached out to customer service after my stay and never received a response, which was disappointing and reinforced the lack of attentiveness. For the price I expected a higher level of hospitality. Honestly your money might be better spent on a VRBO or similar rental in the Garden District where you'll likely receive more attentive service and a better overall experience.

Very friendly, helpful staff. Good downtown location.