Gernelle Vacation Packages

Nice hotel, clean room. Staff could have been more helpful.

The hotel is a fantastic location, near shops, restaurants, a few minutes walk from the Seine river, Notre Dame and the metro. The hotel is also around the corner from the beautiful Luxembourg Gardens. The hotel itself has fantastic amenities and rooms have everything needed. Most importantly the staff were extremely helpful and very friendly too. I would definitely stay here again

Friendly staff, clean room

Would stay there again in a future visit

While Le Burgundy Paris offered some great factors (perfect location, beautiful breakfast garden, stylishly charming decor, and enthusiastic room service personnel), we found it fell just short of the expectations for a 5 star hotel. There were certain details that were lacking which made the stay feel modest rather than premium. The toiletries, slippers, and robes were not luxury-hotel quality, the bathrooms could have been more pristine, and the communication between the front desk and the breakfast hosts could have been improved. When a couple of us went to the garden lounge on the second morning (of our 3 night stay), we were denounced by the host/server saying that our breakfast was not included. We had to wait for her to clarify with the front desk before being welcomed in. The atmosphere felt unfriendly. In all, our experience at Le Burgundy Paris was functional rather than high-end.