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Le Grand Hôtel & Spa et son Chalet

4.0 star property
Ski hotel with a free shuttle to the slopes

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Le Grand Hôtel & Spa et son Chalet

Indoor pool, outdoor pool
Terrace/patio
Desk, soundproofing, free cribs/infant beds, free WiFi
View from room
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
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Room options

Available filters for rooms
Showing 3 of 4 rooms

Deluxe Room (Park)

Highlights

Soundproofed
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

Highlights

Soundproofed
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room (Park)

Highlights

Soundproofed
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400

What's nearby

  • Gerardmer Ski Resort - 1 min walk
  • Jardin de Berchigranges - 2 min walk
  • Gérardmer Casino - 8 min walk
  • Lac de Gérardmer - 9 min walk
  • La Mauselaine - 5 min drive

Getting around

  • Laveline-devant-Bruyères Station - 24 min drive

Restaurants

  • ‪L'Hors du Temps - ‬6 min walk
  • ‪La P'tite Sophie - ‬3 min walk
  • ‪Le Grizzly - ‬2 min walk
  • ‪Le Bistro Burger - ‬4 min walk
  • ‪Le Neptune - ‬6 min walk

About this property

Le Grand Hôtel & Spa et son Chalet

Upscale hotel in the mountains
At Le Grand Hôtel & Spa et son Chalet, you can look forward to a terrace, a garden, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle and ski storage. Indulge in a body scrub, a body wrap, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, local cuisine, and al fresco dining. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and babysitting (surcharge)
  • Meeting rooms, wedding services, and a billiards/pool table
Room features
All 76 rooms boast comforts such as bathrobes, in addition to perks like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • L'Assiette du Coq à l'Ane
  • Le Grand Cerf
  • Le Pavillon Pétrus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand et son Chalet
Le Grand et son Chalet Gerardmer
Le Grand Hôtel et son Chalet
Le Grand Hôtel et son Chalet Gerardmer
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

Frequently asked questions

Does Le Grand Hôtel & Spa et son Chalet have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Le Grand Hôtel & Spa et son Chalet pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Le Grand Hôtel & Spa et son Chalet?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Le Grand Hôtel & Spa et son Chalet?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Le Grand Hôtel & Spa et son Chalet?

Check-out is at 11:30 AM.

Where is Le Grand Hôtel & Spa et son Chalet located?

Located near the slopes, this Gerardmer hotel is in the mountains, within a 5-minute walk of Gerardmer Ski Resort and Jardin de Berchigranges, and close to winter sports such as cross-country skiing and snowshoeing. Ballons des Vosges Nature Park and Gérardmer Casino are also within 10 minutes.

Le Grand Hôtel & Spa et son Chalet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews" "
Rating 8 - Good. 35 out of 98 reviews" "
Rating 6 - Okay. 11 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax
Great spa, professional staff and nice restaurants.
Stayed 1 night in Oct 2017

10/10 Excellent

Julian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade au Grand Hôtel & Spa
Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Séjour agréable avec tous les services souhaités !
Stayed 2 nights in Aug 2020

10/10 Excellent

IRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage
Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait……………………………………………………………………………………………………………………….
Stayed 2 nights in Jun 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, room comfort
j'ai beaucoup apprécié le spa et la piscine
Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose. Restaurant du coq à l'âne rapport qualité-prix moyen.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lauriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent en tous points
Nous avions réservé une nuit dans le cadre d'une Smartbox. Excellent hôtel, service impeccable & personnel très agréable. Localisation parfaite, nous reviendrons !
Stayed 1 night in Dec 2018

2/10 Terrible

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, chambre très confortable personnel à l'écoute du client
Stayed 1 night in Sep 2018