Gates Mills Vacation Packages

We got the place based on price, and were only passing through for the night. We checked in just fine. Nothing too exciting to report there. The elevator smelled like cigarette smoke, but it was quick and fast. There was music blasting from the pool area, but as soon as we got into our room, it was quiet. I think that was one of the very few positive things about this place: it was really really quiet once you got into the room. The room itself was not swept up. There were some paper shredding on the ground along with a couple finger nails that obviously missed the garbage. The floor was dark so it was really visible that it wasn’t cleaned up. The whole room was just really outdated and dark. The bathroom could’ve been cleaner, but we were tired and as long as we didn’t find any signs of bedbugs (or really any bugs for that matter), we were fine for just the few hours we needed to sleep.

The staff was excellent. The elevator was slow and had only one working do we had long wait to get up to iur room

Parking was easy and secure, staff was super kind and helpful. The place seemed a little outdated. The floors in the room were gross, the bathroom didn’t smell very good either. The price is insanely high for a place that felt like a motel

Very friendly staff and clean rooms. Hotel was nice and modern. Gym was decent