"Excellent location, right across from the Guggenheim and 15 minutes walk from old town. Friendly staff"

"빌바오 hot places와는 조금 떨어져있지만 대중교통 이용 (Metro, 트램) 하기는 매우 편리함. 호텔 내부는 간결하게 그리고 편리하게 잘 구비되어 있음. 주차에 대한 보다 자세한 사전 설명이 필요함. 터미널 빌딩안에 있는 호텔이라서 자동차로 호텔 접근하려면 처음에 당황스러움. 호텔 보유 주차장이 아니라 터미널 빌딩 자체 지하 유료주차장을 이용하는 것임."

"Decent hotel all round"

"Staff are okay. I am not sure if some of them are just tired or have had a long day, they are just don’t seem approachable. Otherwise okay stay, very convenient to transportation, shopping and restaurants."

"The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with ..."

"Perfect location and service"