Find Spa Hotels in Gainey Ranch, Phoenix from CA $270

"Room service is good and room was really clean "

"First thing is the pictures used for booking are nothing like where you actually stay. The hidaway bed shouldn’t even be offered as a place to sleep. You could feel every spring in the matrice and it was very thin. Rooms were not clean or the resort. Everything is run down and way over priced for what you get. I wouldn’t even pay 100$ a night for this place. Very disappointed in the Hilton brand and Expedia. Water park was rundown and sharp points all over several people in our group cut them selves in the lazy river. I would avoid at all costs!"

"Friendly staff. Great location. "

"My only complaint, and it is a minor one, was that the wait staff in the attached Garden restaurant were not very good about keeping an eye on customer needs. For example, at our final dinner there, my travelling companion accidentally knocked over his water glass and as a result, the table top was awash. We waited and waited for someone to NOTICE and assist with cleanup, but that never happened. Even when the hostess came and took our credit cards for payment, no attempt was made to even so much as wipe off the remaining water on the table top. That, in my mind, was very inconsiderate!"

"Staff were great. Room was generally clean but trim was askew, rust on shower drain, caulk and grout missing or dirty. "

"The room is clean, the staff is polite, and there is a convenient shuttle service. Delicious cookies and water bottles are provided daily, and the location is very convenient."

"Everything was lovely "

"Room a bit outdated - great pools but not enough shade areas. Good food at the pool and good service poolside and at the bar. Lots of walking to get around but they have shuttles "

"Great resort "