Find hotels near Friendship Cultural Palace, Hanoi from CA $43

"Spectacular. Great location. Staff go out if their way to ensure your experience is fantastic. Professional and courteous. We booked a premium room, an inside room would have been fine given how little time you spend in your room. The spa and restaurant were fabulous. "

"Beware, the pictures of this property do not represent the actual condition. The building is old, rundown and in desperate need of a major rehabilitation. Thankfully we viewed the room we booked before paying, it was dilapidated, moldy and dirty. We decided at that point to look for something else, the desk person didn’t seemed the least bit surprised as if it happens frequently. He was very helpful and considerate which we appreciated as it was already late in the evening. I truly don’t understand how they have the ratings that they do!"

"Rooms are extremely small and in need of a major renovation, our room had such a horrible mold smell it was unbearable, in addition to being extremely dirty. Hotel isn’t located close to the action of old town and really requires an Uber to reach it. For what they charge there are much better options for significantly less money as we found out after cutting our stay short due to the condition of our room. "

"Great location"

"Modern , well styled hotel which is well maintained. Had Heritage room which was spacious and spotlessly clean. Friendly welcome From staff who are keen to help. Lovely breakfast buffet. Pool area is small but lovely area to relax and cool down "

"Beautiful rooftop pool and bar,excellent breakfast ,quiet oasis of Calm in the busy old quarter"

"Highly recommend this hotel. Amazing breakfast with lots of options. Great service especially Thomas and Ms. Rose always making sure we get what we need. 100% satisfied!!!"

"This hotel was rated a 4 Star. We booked it based on the many high ratings. Our experience was anything but 4 star. Good: - AC worked very well, cooled the room quickly upon returning from a long day of doing tourist things - Location was convenient, as advertised Not so good: - First impression upon arrival = shocking, felt like we stepped into a hostel, not a 4 Star lobby - "King" bed was two twins pushed - Mattresses were very hard, extremely uncomfortable - No directions posted on the use of the door deadbolt system - Took two requests to get a light bulb replaced - Bathroom hand soap dispenser didn't work, appeared to have not worked for some time - Included breakfast was located off-site at a local shop "down the lane" - A single coffee pack and tea bag were provided per day, for two guests - Housekeeping did not clean up a used half-full coffee cup, it was found on the nightstand where we left it - Wifi stopped auto-connecting, didn't work when it did connect, starting throwing Security Certificate warnings - Housekeeping left a dirty, wet cleaning rag on the floor in the bathroom doorway. Also a "clean" towel was left with hair on it - Laundry service was returned damp, sealed in cellophane packaging, wrinkled - There were a couple of other issues, but this list is too long already"

"Very nice hotel. But what made it amazing was the staff. They are so nice there. I recommended we will come back if we ever come back tonight"