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Get an overview of this hotelFamily-friendly Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

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Location

This family-friendly Hanoi hotel is located in the business district, within 1 mi (2 km) of Hoa Lo Prison Museum, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Temple of Literature and Ho Chi Minh Mausoleum are also within 2 mi (3 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a nightclub, and a health club are onsite.

Room Amenities

All 306 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 10835 square feet (1007 square meters) include a conference center. This luxury hotel also offers a casino, a children's pool, and a nightclub. Onsite self parking is complimentary.

Melia Hanoi has designated areas for smoking.

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Limo or Town Car service available 
  • Business center 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Total number of rooms - 306 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Hair salon 
  • ATM/banking 
  • Laundry facilities 
  • Babysitting or childcare 
  • Coffee shop or café 
  • Elevator/lift 
  • Number of floors - 22 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee/tea in common areas 
  • Concierge services 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Designated smoking areas 
  • Airport transportation 
  • Free WiFi 
  • Tours/ticket assistance 
  • Sauna 
  • Outdoor pool 
  • Health club 
  • Shopping on site 
  • Rooftop terrace 
  • Luggage storage 
  • Spa treatment room(s) 
  • Meeting rooms 3 
  • Nightclub 
  • Porter/bellhop 
  • Free self parking 
  • Conference space size (meters) - 1007 
  • Year Built 1999 
  • Number of restaurants - 2 
  • Conference space size (feet) - 10835 
  • Conference center 
  • Snack bar/deli 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Outdoor seasonal pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Free newspaper 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • In-room climate control (air conditioning) 
  • Individually furnished 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

El Patio Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

El Oriental Restaurant - This restaurant serves lunch and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Ecotours on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a steam room.

  • Hot stone massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between VND 520000 and VND 1300000 per person (approximately)
  • Fee for in-room wireless Internet: VND 0 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): VND 0 per 24-hour period (rates may vary)
  • Rollaway bed fee: VND 1,540 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hanoi Melia
  • Melia Hanoi
  • Melia Hotel Hanoi
  • Hanoi Sol Melia
  • Melia Hanoi Hotel Hanoi
  • Sol Melia Hanoi
  • Melia Hanoi Hotel

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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