Get an overview of this hotelFamily-friendly Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

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Location

This family-friendly Hanoi hotel is located in the business district, within 1 mi (2 km) of Hoa Lo Prison Museum, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Temple of Literature and Ho Chi Minh Mausoleum are also within 2 mi (3 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a nightclub, and a health club are onsite.

Room Amenities

All 306 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 10835 square feet (1007 square meters) include a conference center. This luxury hotel also offers a casino, a children's pool, and a nightclub. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Melia Hanoi has designated areas for smoking.

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Limo or Town Car service available 
  • Airport transportation (surcharge) 
  • Business center 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Total number of rooms - 306 
  • Dry cleaning/laundry service 
  • Gift shops or newsstand 
  • Hair salon 
  • ATM/banking 
  • Babysitting or childcare 
  • Coffee shop or café 
  • Elevator/lift 
  • Number of floors - 22 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee/tea in common areas 
  • Concierge services 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Free WiFi 
  • Designated smoking areas 
  • Airport transportation 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Sauna 
  • Shopping on site 
  • Outdoor pool 
  • Health club 
  • Luggage storage 
  • Spa treatment room(s) 
  • Meeting rooms 3 
  • Nightclub 
  • Porter/bellhop 
  • Conference center 
  • Snack bar/deli 
  • Conference space size (meters) - 1007 
  • Free self parking 
  • Year Built 1999 
  • Number of restaurants - 2 
  • Conference space size (feet) - 10835 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Outdoor seasonal pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Free newspaper 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room climate control (air conditioning) 
  • Individually furnished 
  • Pillow menu 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

El Patio - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

El Oriental - This restaurant serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Ecotours on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room.

  • Hot stone massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1,540 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between VND 520000 and VND 1300000 per person (approximately)
  • Airport shuttle fee: VND 1449000 per vehicle (one way)
  • Rollaway bed fee: VND 1,540 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hanoi Melia
  • Melia Hanoi
  • Melia Hotel Hanoi
  • Hanoi Sol Melia
  • Melia Hanoi Hotel Hanoi
  • Sol Melia Hanoi
  • Melia Hanoi Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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