Freemantle Vacation Packages

"Issues with door access - need to touch the pad (not wave) - not clear enough in emailed instructions"

"Monica was super helpful and communicative :) thank you for the nice studio"

"I paid £26 for the night, and felt like I overpaid. Advertisement pictures are false. Maybe that room looked like this, once. Not any more. Stains on the walls, stank of cigarettes. Bed looked like it's been slept in already. No towels provided. There was a kettle and some tea in the room, but no cups to make it in. Shared toilet and bathroom, dirty, no soap, no shampoo. Tried to raise issues with the property, but there was no answer on the phone number provided, and no reply via messages on...

"We had a very stressful and disappointing experience. We arrived around 12:00 AM and were able to open the main entrance, but the room door would not open despite trying many times. We spent almost an hour trying to access the room and called for help, but there was no support available at all. As a result, we were left outside late at night and had no choice but to book a hotel at the last minute, which cost us a lot of money. This caused a lot of stress, inconvenience, and extra expense. The...

"This was very budget but the price reflects that. Good vfm. Only problem was landing light not working and the bathroom light also not working. "

"I had a terrible experience in room 6. There was no staff in sight as at 07:30pm, I couldn't not access the property for an hour because the code was not correct, police came to make arrest from the property. A guest that came to get delivery then gave me a number to ring inside the house I was about leaving before someone rang me and sent me the code after one hour of standing outside. The room had no window, no fan, no hand-wash in the toilet I didn't find the bathroom easily either the...