Forfaits vacances – Franklinville

AC/Heat didn't work, was supposed to be fixed during day but wasn't. Hot water at the entire place also didn't work for one night. Place was clean and staff was friendly though, would've been great if not for those two issues

Walking into the hotel all you can smell is smoke. All along the corridor to our room it smelt like cigarettes. The furniture in room 215 needs to be replaced looks chewed or scratched up by an animal. The lights were serial different shades not one light bulb used throughout giving the worst lighting in the room AND bathroom. The bathroom smelled of mildew. There were only 2 towels in the bathroom, it is supposed to be able to room 4 people why only 2 towels. Three of the tables in breakfast area all wobbled, poor breakfast selection, and utensils were all sticky. As were the cereal turning. This was at 6:30 am sooo it was almost the start of breakfast and not clean. The person at front desk who checked us in gave us no warm welcome, did not even tell us where to find the room. The gym smelt and looked as though it has not been cleaned in a long while. There were no towels in the gym area or anything to wipe down machines after use. The lock on the door was also broken.

The entire property was clean and beautiful. The rooms were very comfortable with everything you need. There are things to do nearby so you don’t have to drive far for food or shopping.