Francheleins Vacation Packages

Excellent front desk staff. The room was spacious, clean and quiet. Coffee, water and other “necessities” were refilled daily (sounds obvious, but we haven’t had the same experience in many other Mercure hotels). The location of the hotel is a little off-centre, but an easy walk to all, and near a commercial centre for the shopaholics. We heard from other travellers staying at other Mercure hotels in Lyon in terms of cleanliness and room size and were glad we chose this one.

Will go back!

The hotel is situated in a beautiful area. No car zone. No uber just taxis. The breakfast is extremely overpriced. A few breads and a small omelet for over 50 euros a person. Something we get for free at a best western in the states. Don’t leave your windows open as someone smokes in the patio all night, every night and smoke goes into your room as well as mosquitos. The bathroom is completely in a different area of the room. To get to the shower you must exit the bathroom go half way down the room and enter the shower and area to wash your hands. Worst of all, sheets were stained. I arrived late so we assumed it would be seen in the morning and changed. Bed was just made up without removing sheets with stains. Not what I expected.

Ski slope in front of Hotel. Staff is just wonderful and kind.