2/10 Terrible
temikah
Travelled with family and small children
May 28, 2024
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed to this hotel 4 times in the past year, it has became my favorite spot until this last stay. I stayed from may21-may26. It hurts me to write this review because I loved this place upon checking in the lady didn’t want to take my card because my name was rubbed off it’s the same card I used for my 3 stays before . My husband ended up using his card, but yet the $100 hold was still on my card. On the day of the 23 my 2year old spilled fruit loops and syrup on the bed when I returned to my room in the evening my sheets was not change at all I check the towels they was fresh towels except a wash cloth she didn’t change it out it also didn’t have any soap in the bathroom on the day of 24 idk if it’s because I complained her to the front desk for not changing my sheets and the front desk stated the sheets don’t get changed every day it gets change every 3 day when I arrived on the 21 I sheets with a black design on it when I returned to my room on the 22 I saw my sheets got change she decided she was not giving us soap to bathe. The Front desk ask me if I need soap I told her no if I didn’t get any in the first place like I do get a new soap bar every day because is the small ones I’m not supposed to have any I’ll buy my own.. the 25 when I reached back in my room is like the lady dug up a roach from somewhere cause I never seen a roach in there before and placed it under my soap bar in the sink it wasn’t a fresh roach this roach was dry out so it was placed there.
temikah
Stayed 4 nights in May 2024