Title: Hotel Boston - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boston Pet-friendly hotel with free breakfast connected to the convention center in Florence ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/eab889d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/ed8bc732.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/eff8c5f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/39fa1608.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/9cfedf08.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Florence, Hotel Boston offers a warm welcome with a free breakfast buffet and in-room WiFi. Relax in the garden, enjoy coffee or tea in the lobby, take advantage of dry cleaning services, and unwind at the bar - all while being just steps away from Historic Center - Downtown and Uffizi Gallery. 8.4 Very good ## Popular amenities - - Bar - Room service - 24/7 front desk - Pet-friendly - Laundry ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8012612&PinnedHotelID=8012612&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Double or Twin Room](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/f5805201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 7.0 Good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV - 151 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Single Room](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/608d757a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV - 97 sq ft - Sleeps 1 - 1 Twin Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/56fc8b0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Single Room ### Highlights Yard Soundproofed Individually furnished Individually decorated Air conditioning Heating Mini-fridge LED TV - 118 sq ft - Sleeps 1 - 1 Large Twin Bed ![Quadruple Room](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/e4e368d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV - 258 sq ft - City view - Sleeps 4 - 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds ![Economy Single Room (Ground Floor)](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/65948143.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room (Ground Floor) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV - 161 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Economy Double Room (Ground Floor)](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/e2dacf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room (Ground Floor) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV - 151 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Triple Room](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/c78f0ad7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.8 Excellent 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV - 194 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/9000000/8020000/8012700/8012612/2e1d31a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchenette - 603 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7700/7698/62347e57_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Italiana Hotels Florence Florence - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 1,000 reviews CA $139 CA $176 total includes taxes & fees Sep 21 - Sep 22 [](https://www.expedia.ca/Florence-Hotels-Italiana-Hotels-Florence.h7698.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=31a5da3a-be95-4ced-9dd8-10f16990ec36&top_cur=CAD) Ad ![Studio Suite](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/ecd15007.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hotel Paris Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Boston.h8012612.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Boston.h8012612.Hotel-Information) ## About the area Located in Historic Centre of Florence neighborhood, Hotel Boston is connected to a shopping center. Uffizi Gallery and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. Take an opportunity to explore the area for outdoor excitement like mountain biking. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77831%2C11.25303&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aGOsrstge-joQwnP0Giy1LX9AYc=) Via Guelfa, 68, Florence, FI, 50129 ### What's nearby - Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km - Piazza di Santa Maria Novella - 8 min walk - 0.7 km - Piazza del Duomo - 10 min walk - 0.8 km - Ponte Vecchio - 14 min walk - 1.2 km - Uffizi Gallery - 16 min walk - 1.4 km ### Getting around - Fortezza Tram Stop - 5 min walk - Florence Santa Maria Novella Station - 7 min walk - Florence Airport, Peretola (FLR) - 26 min drive ### Restaurants - ‪Mò Si Caffetteria alla Vecchia Maniera - ‬1 min walk - ‪Osteria Dell’ Osso - ‬2 min walk - ‪1950 American Diner - ‬1 min walk - ‪Matto Matto - ‬1 min walk - ‪Le Sorgenti - ‬2 min walk ## About this property ### Hotel Boston Hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Piazza del Duomo, Hotel Boston provides a free breakfast buffet, a garden, and dry cleaning/laundry services. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Express check-out, an elevator, and a water dispenser - Luggage storage, tour/ticket assistance, and a 24-hour front desk - Coffee/tea in the lobby, smoke-free premises, and outdoor furniture Room features All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls. More amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with rainfall showers and free toiletries - 32-inch LED TVs with satellite channels - Mini fridges, heating, and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking available (EUR 30 per day); discounts available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - Coffee and tea in common areas ### Family friendly - Laundry facilities - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Doorbell and phone notification - Elevator (24 inch wide door) - Handrails in stairways (31 inches high) - Tile flooring in room - Well-lit path to entrance - Wheelchair-accessible path to elevator ### More - 1 building - 3 floors - Built in 1972 - Mosquito nets - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Mini-fridge - Minibar - Tea bags/instant coffee ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Laptop-compatible safe - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 10 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees 1 total (up to 88 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 30 per day (328 ft away) - Pet fee: EUR 10 per accommodation (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1K2R7ZDOX ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as HOTEL BOSTON Firenze Hotel Boston Florence Boston Florence Hotel Boston Hotel Hotel Boston Florence Hotel Boston Hotel Florence ## Frequently asked questions ### Is Hotel Boston pet-friendly? > Yes, Hotel Boston allows pets (limit 1 total) with a maximum weight of up to 88 lbs per pet. There's a fee of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Boston? > As of Sept 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Boston on Oct 14, 2025 start from CA $329.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Florence-Hotels-Hotel-Boston.h8012612.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Boston? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Boston? > Check-out is at 11 AM. ### Where is Hotel Boston located? > Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Central Market, Gallery of the Academy of Florence, and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella are also within 15 minutes. Fortezza Tram Stop is only a 5-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Boston Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 78 8 - Good 64 6 - Okay 21 4 - Poor 13 2 - Terrible 1 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Ellie Alicia Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really friendly and helpful staff, ideal location and beautifully decorated. Felt more like a 4 star than 3. Highly recommend, will return ![](https://a.travel-assets.com/ugc/hotel-reviews/d79b95ed-48ad-4ef9-bb9a-dfbf8535b8f2-1757172882220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b2f0beab-bc67-4d4b-bf27-d5732d486724-1757172884504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ellie Alicia Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Mataya tegan Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great little spot close to everything like train station and attractions walkable to everything ##### Mataya tegan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Maria May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful experience! Staff were all very friendly and helpful. Room and entire building was very clean. Would definitely stay here again. ##### Maria Stayed 4 nights in May 2025 ### 8/10 Good #### Richard May 17, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Property was clean and staff was helpful. There is construction going on and they start daily by 8:00 am. Normally that wouldn't bother us but we like to sleep in on vacation. ##### Richard Stayed 3 nights in May 2025 ### 10/10 Excellent #### matthew Jun 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful time at Hotel Boston. The staff was friendly, the rooms clean, and they had a fantastic breakfast. ##### matthew Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Veronica May 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellency It was an excellent choice everything was perfect and we enjoy the breakfast very much ##### Veronica Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jennifer Oct 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities The staff are all very helpful. Hotel us modern and spotless. ##### Jennifer Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Sanjay Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good breakfast ##### Sanjay Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Kathy Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and comfortable hotel close to the train station. The room was clean and comfortable. I would definitely stay there again. ##### Kathy Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Armen Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. Staff were helpful and eager to please. Breakfast was the best we have had in a hotel. Street outside was a bit loud at night, and may be a problem for light sleepers. Would absolutely stay here again. ##### Armen Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Mary Mar 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and owners were marvelous! I hope to return again. ##### Mary Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Hector Jul 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly and accommodating and the facilities such as air conditioning worked well. It is walking distance from the Duomo and the train-station. ##### Hector Stayed 8 nights in Jul 2024 ### 10/10 Excellent #### Francesco Mar 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and friendly staff ##### Francesco Stayed 1 night in Mar 2023 ### 4/10 Poor #### Yifan Aug 15, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The hotel held the full amount of the stay as the "deposit" but didn't tell me about it. I thought my stay was automatically charged. Then, when I checked out, staff asked me to swipe my card to pay for my stay, saying that my stay was unpaid. I was unaware of the amount that was automatically deducted from my account so I paid on site when I check out. Then I found out that the hotel charged the same amount twice. Then I called the hotel and staff explained that the first automatic charge was "on hold" and would be returned to me. But three days after I checked out it was still not returned. Then I called again and emailed , finally staff returned that automatic charge to me. The largest amount of deposit I have ever seen is $50 for the entire stay and would be returned or canceled right after checking out .The issue is that , had I not checked my bank account and left the country, I would never have realize the double charge until much later. But otherwise, the stay was comfortable, hotel condition is good, convenient location and good breakfast. ##### Yifan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### SAMIL Mar 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a family hotel with exquisite interior design. Very close to the train station and tourist areas. The staff helps you and suggests everything you need in Florence. ##### SAMIL Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Verified traveller Jun 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a few days in Florence A gem in the busy city of Florence. Lovely, clean room and spacious for Europe. Wonderful breakfast included and maybe 10 minute walk from the train station. We would definitely stay again! ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### Craig Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place. No concerns ##### Craig Stayed 2 nights in Sep 2023 ### 8/10 Good #### Eduardo Jul 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great location, super clean and new But too small I stayed 2 nights to visit the city walking. Location great, hotel everything looks new. Pay parking around the corner. Only downside was that room was too small. ##### Eduardo Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Robert Apr 14, 2024 Street noise late into the night ##### Robert Stayed 1 night in Apr 2024 ### 6/10 Okay #### Maryse Oct 1, 2023 Liked: Staff & service, property conditions & facilities Disliked: Room comfort The staff was great and the breakfast had choices however the bed was terrible The matress was rock hard and for 3 nights, thats uncomfortable. The air conditioning unit sounded like a jackhammer ##### Maryse Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Gloria Apr 2, 2024 Disliked: Amenities My white jeans got dirty from sitting on the bed sheets and I notified the hotel to change the sheets and they said they don’t change sheets. ##### Gloria Stayed 5 nights in Mar 2024 ### 6/10 Okay #### Hedyeh Aug 20, 2024 Disliked: Staff & service, amenities We stayed at this property for 3 nights. We had the family suite that was on the ground floor. First off the ac wasn’t working well that I had to go buy a fan from down the street to make the room at least enough for us to feel cool in the room. Willam and the men that work the reception was amazing. Unfortunately the women staff had major attitude and when I asked for an extra towel the lady in the front said “no” after I asked to speak to the manager she quickly changed her mind and gave me one. Not to mention when I checked out they wanted to charge me 10 euros for giving me a towel to use. The location is great. Breakfast is ok. Room was too hot. Not worth the place with the amount they charge for a room. ##### Hedyeh Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Verified traveller Apr 26, 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Rude. Overnight desk staff was incredibly rude and unhelpful. We were forced to relocate hotels after they would not allow our third guest to stay despite having a Triple room. I will be requesting a refund. ##### Verified traveller Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Saikumar Oct 18, 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Needs to work on better service The hotel was clean. But the service was sub-par. They advertise that breakfast is included but the breakfast opens at 8AM (in most hotels its 6 or 7AM). All the tours start by 7:30AM. The person at the reception who said his name is William was not customer friendly at all. We had to practically beg him to make a cup of coffee in the morning or have it self-served. He would turn off the A/C even when we were in the room at night. We had to ask him to turn it on every night. ##### Saikumar Stayed 3 nights in Oct 2023 ### 8/10 Good #### MARIA F Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bem localizado, quarto confortável e limpo. Instalações novas. 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