Palazzo Firenze by Baglioni Hotels & Resorts

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Boutique sanctuary in historic Florence

Elegant G&G restaurant serves Florence's best dinner, with staff creating memorable experiences. Beyond the beautiful interior, 24 quiet rooms offer a peaceful retreat at the edge of tourist areas. Knowledgeable staff provide exceptional recommendations for shopping and sightseeing.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Da Verrazzano Suite, Stay for Kids and Teens Included

A modern bedroom with a large bed, a wooden herringbone floor, a ceiling with intricate designs, and a large window with curtains.

Da Verrazzano Suite, Stay for Kids and Teens Included

  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Santa Croce Royal Suite, Stay for Kids and Teens Included

A spacious room with a wooden floor, a marble table, and a large mirror. There is a sofa and a chair in the background.

Santa Croce Royal Suite, Stay for Kids and Teens Included

  • 2777 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for De Pepi Suite, Stay for Kids and Teens Included

A modern bedroom with a large bed, a unique bean bag, a small round table, and a decorative ceiling light.

De Pepi Suite, Stay for Kids and Teens Included

  • 980 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Florentine Suite, Stay for Kids and Teens Included

A modern living room with a sofa, coffee table, and chairs. There is a lamp, a small table with cups, and a patterned rug.

Florentine Suite, Stay for Kids and Teens Included

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Stay for Kids and Teens Included

A modern hotel room with a large bed, a bedside table, a bench, and a window with curtains.

Junior Suite, Stay for Kids and Teens Included

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Terrace, Stay for Kids and Teens Included

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Junior Suite Terrace, Stay for Kids and Teens Included

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Junior Suite, Stay for Kids and Teens Included

A room with a round table, two red chairs, a window with curtains, and a view of a building.

Family Junior Suite, Stay for Kids and Teens Included

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a view of a building through a window.

Deluxe Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, Stay for Kids and Teens Included

A modern bedroom with a large bed, bedside tables, a nightstand, a bench, and built-in wardrobes.

Grand Deluxe Room, Stay for Kids and Teens Included

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Historic Centre of Florence neighborhood, Palazzo Firenze by Baglioni Hotels & Resorts is connected to a rail/subway station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Piazza del Duomo. Cathedral of Santa Maria del Fiore and Palazzo Vecchio are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours and hiking/biking trails in the area. Visit our Florence travel guide
Map
Via Ghibellina 87, Florence, FI, 50122

What's nearby

  • A classical fountain with multiple statues, surrounded by historic buildings.
    Piazza della Signoria
    6 min walk - 0.6 km
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    8 min walk - 0.7 km
  • A historic tower and a cathedral in a cityscape with a mountainous backdrop.
    Palazzo Vecchio
    8 min walk - 0.7 km
  • A grand, illuminated building with classical architecture, featuring tall columns and statues.
    Uffizi Gallery
    8 min walk - 0.7 km
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    10 min walk - 0.8 km

Getting around

  • San Marco University Tram Stop
    15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    19 min walk
  • Florence Airport, Peretola (FLR)
    33 min drive

Restaurants

  • Pino's Sandwiches
    1 min walk
  • John Borno Caffe Firenze
    3 min walk
  • Bisteccheria Santa Croce
    2 min walk
  • Finisterrae
    2 min walk
  • Casa Toscana
    1 min walk

About this property

Palazzo Firenze by Baglioni Hotels & Resorts

  • Luxury boutique hotel near Piazza della Signoria
  • Located close to Palazzo Vecchio and Piazza del Duomo, Palazzo Firenze by Baglioni Hotels & Resorts provides a free breakfast buffet, dry cleaning/laundry services, and car rentals on site. Adventurous travelers may like the cycling at this hotel. The on-site restaurant, Guelfi e Ghibellini, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
  • Other perks include:
    • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-in, babysitting (surcharge), and a porter/bellhop
    • A front-desk safe, free newspapers, and wedding services
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Rainfall showers, bidets, and tubs or showers
    • Plasma TVs with satellite channels
    • Free infant beds, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is Palazzo Firenze by Baglioni Hotels & Resorts pet-friendly?

Yes, Palazzo Firenze by Baglioni Hotels & Resorts allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Palazzo Firenze by Baglioni Hotels & Resorts?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Palazzo Firenze by Baglioni Hotels & Resorts on Nov 4, 2026 start from CA $581, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for EUR 55 per night.

What time is check-in at Palazzo Firenze by Baglioni Hotels & Resorts?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Palazzo Firenze by Baglioni Hotels & Resorts?

Check-out is at 11:30 AM.

Does Palazzo Firenze by Baglioni Hotels & Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–1 AM on request. A fee of EUR 80 per vehicle applies.

Where is Palazzo Firenze by Baglioni Hotels & Resorts located?

Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Piazza della Signoria, Palazzo Vecchio, and Piazza del Duomo. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Firenze by Baglioni Hotels & Resorts Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 190 out of 244 reviews
Rating 8 - Good. 36 out of 244 reviews
Rating 6 - Okay. 11 out of 244 reviews
Rating 4 - Poor. 5 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Lovely lobby. Friendly and helpful staff. Great Location.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week at the Palazzo Firenze by Baglioni Hotels & Resorts. The hotel is located a short walk from the center of Florence. The room was clean and quiet. The staff were so helpful, nothing was too much for them. Their recommendations for restaurants were also excellent especially the Natalino which was 5 minutes walk from the hotel.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and service was very good.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and great staff!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely staff
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!!!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable luxury

Lovely hotel in a quiet part of the city center. Staff was amazing.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

A very special place with exceptional decor, attention to detail and service
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
All the staff were excellent. Everyone went out of there way to ensure the visit was perfect !
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent visit to Florence, we had the pleasure of staying at Palazzo Firenze, and it was absolutely perfect. The staff provided exceptional service and had great knowledge of the area. Our room was spotless and incredibly comfortable. The hotel's location was ideal for sightseeing and dining. We couldn’t have chosen a better place to stay and would definitely return.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff. Great place and very quiet and peaceful. Beautiful!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience of Florence at a top class hotel where all the team had great knowledge and excellent customer service. Big call out to Larissa for wonderful breakfast service.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Staff were wonderful, location fab. Very attentive, kind and helpful with an unexpected mobility issue. Highly recommend!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce and chic hotel very close to Santa Croce and walking distance to all attractions in central Florence. A gem. Great break fast and friendly staff. Would definitely come back.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional level of customer service. Denise the front desk manager extremely knowledgeable of the area and made some great recommendations for shopping and sightseeings. Absolutely the place to stay in Florence. Outstanding - is really the best word I can use to describe our experience .
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Real 5 star glamour. Room was clean, quiet and incredibly comfortable. Staff were amazing and really looked after us. The G&G restaurant was the best dinner we had in Florence. A must!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the main attractions.Fine hotel facilities. The staff very friendly,genuine and profesional. Too bad nobody was able to bring the CANICULE under control. Fabulous trip for studying the big four RINASCIMIENTO founders:Brunelleshi,Massacio,Donatello and Ghiberti!
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. For the price the quality of the breakfast could have been better, and we asked for a bag to be mailed and they wouldn’t do it because it was a Sunday. We had hoped to not have to bring it on the train again. Overall, however, the staff was great and the property is beautiful and conveniently located.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff were amazing. Location was great. However the ground floor is shared with a restaurant which is not part of the hotel & you’re ushered to the first floor to check in. It is a beautiful old building but it needs an interior design make over. The brown leather sofas everywhere & bare concrete floors in the hallways might be modern but they don’t look very nice. We upgraded to a suite which was spacious but disappointing.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay especially
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good location and friendly staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I VERY MUCH ENJOYED THE STAY
Stayed 3 nights in Jul 2025