Flasby with Winterburn Vacation Packages

Had a lovely stay at New Inn Motel. We were there for a week as a family of 3. The room was spotless and comfortable and the owners were extremely friendly and helpful. Had a great holiday!

This was a great location. The staff were super helpful leadung up to check in. So easy for us to walk where we needed to. We got upgraded to the family room which turned out to be a bonus for when my partner gets up at stupid o'clock, it meant he didn't keep me awake. I would stay here again if i ever find myself in York again.

Cleanliness is was ok. Be prepared that is old!!! Uneven steps, no elevator, no air conditioning or room fridge! Historic is great, but none of the comforts of home. Cold attitude toward guests! Did accommodate with a fan, but that wasn’t much help. Request for ice - one glass with 4 ice cubes!

Helpful, friendly, professional staff. Good breakfast (but surprisingly no vegetarian sausages). Very convenient bus service into York close by. Quiet location. However bathroom VERY small (room 122). Booked a walk-in shower but actually had a six inch step up to it and no grab rails. Guests obviously using shower controls and screen to aid access as shower screen fixture becoming loose from ceiling. Size of bathroom meant anyone requiring a ‘helping hand’ but not needing fully accessible facilities would struggle and in the event of a fall, assistance extremely difficult. Reported to reception.