Filton Vacation Packages

Very close to the train station. Lot of pubs around. The check-in was quick. The palace was spacious and clean. The breakfast was basic. Overall a good option for the price.

Hotel was spotless and the staff so helpful! Breakfast is really busy at peak times so recommend if it’s a weekend to go down early.

It was perfect from the moment of arrival. I will be going back very soon

Nice location, staff were helpful and breakfast/food was great. Stayed for one night in the heat wave and room was sweltering - but found a fan in the wardrobe to help.

A grand-looking property and there are some good aspects to it for sure - the dining and kitchen-related aspects are the highlight being well-cooked and well-prepared with serving staff that are courteous and good-humoured. The main hotel experience itself however is a bit of a let-down. The staff around the the accommodation and front-of-house seem worn-down and a bit disinterested. Our first room had ants in it - not just around the patio doors but they were also in the bed. The desk clerk didn't seem too concerned by this and offered no apology, simply asking where the ants were seen. We were moved to a different room upstairs and on the other side of the block (even though we'd paid more to have the courtyard...) and whilst this room did not have ants, it did have to suffer with the loud thumping noise of an event until the middle of the evening. The rooms don't have air conditioning so it's quite stifling on a hot day. The windows all have security cables preventing them from being opened properly unless you trapse back down to reception to sign a waiver and get someone to come back up (over an hour later) to unlock them for you - the chap mentioned this being a frequent request - which begs the question as to why they don't pro-actively offer this on arrival if they know it's going to happen? The creaky, super-budget desk-fan supplied fell apart when we touched it, sending a shower of dust across the room. The mattress quality was OK - which was one saving grace.