Filousa Vacation Packages

Great staff

The resort is very good, the room, the amenities and the staff are great. The only thing is very poor is that the water in the pool was cold as ice (including our private pool). We didn’t even get into these pools, and almost no one else got into the main pool. For such high level resort I expect it to warm the water in the pool.

Very comfortable pool, good breakfast but room wasn't perfectly clean

I must say we were a little disappointed with the stay overall. I took a look at the photos again and they are a little misleading as the hotel is a lot bigger than the pics, with several additional floors having been added. The 5th floor 'sunset cocktail bar' wasn't built and was just a building site. Our rooms were on the 4th floor overlooking the road but still a great view of the mountains - they were simple clean rooms but stark and had none of the soft furnishings displayed in the photos and no wall art. Our toilet was squeezed in behind a structural pillar which made it a real challenge to go to the loo! The AC was a pain, despite it working well it kept switching off and on again all night. As there are all-inclusive options the quality of the food is average and there is the usual sunbed nonsense, with numpties putting their towels down around 7am...although the pool on the lower level always had availabilty. The reception staff were great, super helpful and friendly. Vlad in particular. All in all it was...OK. The sunset is fabulous and the nearby beaches / coves are a delight but the hotel just seemed too overcrowded and a bit too 'meh' for our liking. Shame.