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"The front staff is so friendly and accommodating She is radiating sunshine."

"Absolutely loved this placed! Will definitely come back. The staff member Rosie was amazing!"

"Our stay at the Citrus Suites was really great & comfortable! Great room & very comfortable bed. The staff was very kind & allowed us to check in a little early then check out a little late. The free breakfast was very good & the staff was very attentive to make sure everything was stocked up throughout the morning. The only complaint we have is that the walls are very thin. We could always hear people in the hallway & when anyone enters/leaves their room on our floor. Other than that it was a great stay. "

"Staff and cleanliness"

"Parking is tight but overall great. No air conditioning but they did have fans. We took couple of our own fans and it worked fine. "

"Beds were comfortable and room was spacious. Right on the lake. Walking distance to Village, restaurants and entertainment . "

"Honestly i was very anxious for my stay, i had seen that there were bad reviews but only after the fact that i already made reservations, surprisingly i had an awesome time, the manager was super nice and welcoming as well as all of the other employees, she did let me know of the warm water not working in the building i was staying in, none the less i wanted to stay in the room so id have a kitchen, the room exceeded my expectations, it was very clean, they had utensils, dish ware and cooking ware. the private water front was so beautiful especially at night. the balcony was a definite plus too. they did have complimentary breakfast with items like juice, coffee, cereal, breakfast bars and a few other things. my stay was very affordable. Although it’s mid summer in california the weather was perfect, unfortunately there was no ac, and as a person who gets very hot easily, i would say the ac was not needed, i’ll definitely be returning and would recommend checking this place out for your next stay up in big bear. there were many fun activities that i was able to do in my 2 night stay, there are many things that are at walking distance or a very short car ride away, id recommend going to the alpine slide, going out for a kayaking experience, and/or checking out a fun spot called gold rush mining adventure."

"Beautiful "

"Nice clean and comfortable room."