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Best Western Big Bear Chateau

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Iron/ironing board, WiFi, bed sheets

Overview of Best Western Big Bear Chateau

Best Western Big Bear Chateau

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSnow Summit16 min walk
  • Popular LocationMeadow Park3 min drive
  • Popular LocationSwim Beach3 min drive
  • AirportSan Bernardino, CA (SBD-San Bernardino Intl.)71 min drive

Choose dates to view prices

About this area

Big Bear Lake

Best Western Big Bear Chateau is located in Big Bear Lake. Snow Summit and Bear Mountain are worth checking out if an activity is on the agenda. Big Bear Alpine Zoo and Alpine Slide at Magic Mountain are also worth visiting. Take in the nearby slopes with downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing.
Popular Location

What's nearby

  • Snow Summit - 16 min walk
  • Pine Knot Park - 3 min drive
  • Meadow Park - 3 min drive
  • Swim Beach - 3 min drive
  • Gold Mine Golf Course - 3 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • Bear Belly Deli — 11 min walk
  • Maggios Pizza — 12 min walk
  • Botana — 16 min walk
  • El Jacalito — 3 min drive
  • Peppercorn Grille — 3 min drive

About this property

Best Western Big Bear Chateau

Skiing and dining in the mountains near Snow Summit
After a day on the slopes, return to Best Western Big Bear Chateau to dine at the restaurant, drink at the bar/lounge, and take a dip in a spa tub. All 80 rooms provide conveniences like refrigerators and microwaves, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Big Bear Chateau offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (2080 square feet)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Big Bear Chateau Big Bear
Best Western Big Bear Chateau Hotel
Best Western Big Bear Chateau Big Bear Lake
Best Western Big Bear Chateau Hotel Big Bear Lake

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 463 out of 976 reviews
5 - Excellent 47%
Rating 4 - Good. 346 out of 976 reviews
4 - Good 35%
Rating 3 - Okay. 93 out of 976 reviews
3 - Okay 10%
Rating 2 - Poor. 44 out of 976 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 976 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bar
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Excellent service
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021