Title: Chateau Big Bear Boutique Hotel, BW Signature Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chateau Big Bear Boutique Hotel, BW Signature Collection Travelers warm up by the fire at this mountain retreat, then head out for hiking or skiing adventures just steps from Snow Summit's slopes ## Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection ![Dinner served, American cuisine - Chateau Big Bear Boutique Hotel, BW Signature Collection (Big Bear Lake)](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/6848c169.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dinner served, American cuisine - Chateau Big Bear Boutique Hotel, BW Signature Collection (Big Bear Lake)](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/3f1779d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Chateau Big Bear Boutique Hotel, BW Signature Collection (Big Bear Lake)](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/f38d1625.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Chateau Big Bear Boutique Hotel, BW Signature Collection (Big Bear Lake)](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/6f26007c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Chateau Big Bear Boutique Hotel, BW Signature Collection (Big Bear Lake)](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/707fe1d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chateau Big Bear Boutique Hotel captures mountain charm with practical comforts. Guests enjoy a cooked-to-order breakfast, spa tub, and lobby fireplace. The property features an arcade room, seasonal pool, bar, and gym, with staff ready to help visitors enjoy nearby Snow Summit. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=74223&PinnedHotelID=74223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/cc1810dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Fireplace 9.6 Exceptional 38 reviews ### Highlights Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/cc1810dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Balcony 9.2 Wonderful 41 reviews ### Highlights Balcony Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Bathtub ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/2678f6ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub 8.0 Very good 6 reviews ### Highlights Balcony Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/f5e96400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Balcony 9.2 Wonderful 20 reviews ### Highlights Balcony Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Jetted bathtub Private bathroom - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/572395a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Balcony 9.0 Wonderful 35 reviews ### Highlights Balcony Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer - 285 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/c037d314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible, Bathtub 9.0 Wonderful 4 reviews ### Highlights Balcony Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer - 285 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/0960d4cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Fireplace 8.8 Excellent 46 reviews ### Highlights Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - 285 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Accessible, Balcony ![Standard Room, 1 King Bed, Accessible, Balcony](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/7c027d06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Balcony 8.0 Very good 2 reviews ### Highlights Balcony Fireplace Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) ![Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)](https://images.trvl-media.com/lodging/1000000/80000/74300/74223/8e8e4d6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 300 sq ft - Sleeps 4 - 2 King Beds ### 1 King Bed, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board - Sleeps 2 ### 1 King Bed, Non-Smoking, Fireplace, Balcony, High Speed Internet Access - Sleeps 2 ### 1 King Bed, Non-Smoking, Fireplace, Balcony, Jetted Tub - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking - Sleeps 2 ### Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking - Sleeps 4 ### 2 Queen Beds, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board - Sleeps 4 ### 2 Queen Beds, Non-Smoking, Fireplace, Balcony, Wi-Fi - Sleeps 4 ### Mobility Accessible King Room with Roll In Shower and Balcony - Sleeps 2 ### 2 King Beds, Non-Smoking, Larger Room, 2 Flat Screen Tvs, Jetted Tub, Fireplace, Microwave And Refrigerator - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBig-Bear-Lake-Hotels-Best-Western-Big-Bear-Chateau.h74223.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBig-Bear-Lake-Hotels-Best-Western-Big-Bear-Chateau.h74223.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.24401%2C-116.88197&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZgdG-CBcI-dMjnEOOI8z0ADbIiQ=) 42200 Moon Ridge Rd, Big Bear Lake, CA, 92315 #### What's nearby - Eagle Point \- 12 min walk \- 1.0 km - Bear Valley Community Hospital \- 12 min walk \- 1.0 km - Big Bear Mountain Resort \- 13 min walk \- 1.2 km - Snow Summit \- 17 min walk \- 1.5 km - Big Bear Alpine Zoo \- 3 min drive \- 1.9 km #### Getting around - Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive #### Restaurants - McDonald's - ‪Starbucks - ‬12 min walk - ‪Carl's Jr. - ‬14 min walk - ‪Taco Bell - ‬2 min drive - ‪Applebee’s | IHOP - ‬5 min walk ## About this property ### Chateau Big Bear Boutique Hotel, BW Signature Collection Family-friendly hotel near Snow Summit An arcade/game room, a fireplace in the lobby, and a bar are just a few of the amenities provided at Chateau Big Bear Boutique Hotel, BW Signature Collection. Hit the slopes at this hotel featuring ski storage. For some rest and relaxation, visit the hot tub. The on-site American cuisine bistro, Tiffany's Bistro, features happy hour and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Full breakfast (surcharge), a free area shuttle, and self parking (surcharge) - An electric car charging station, a vending machine, and a 24-hour front desk - A billiards/pool table, coffee/tea in the lobby, and luggage storage - Guest reviews speak highly of the breakfast and helpful staff Room features All 80 rooms feature comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - 42-inch flat-screen TVs with cable channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/920000/910300/910279/f5a77977.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marina Riviera Big Bear Central - On private beach - Pool - Hot tub - Spa 8.6 Excellent 1,015 reviews CA $196 CA $254 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=910279&PinnedHotelID=910279&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100360000/100358600/100358583/5954e014.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Big Bear Lake Big Bear Lake - Pool - Hot tub - Breakfast included - Pet friendly 8.8 Excellent 190 reviews CA $280 CA $317 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=100358583&PinnedHotelID=100358583&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/2000000/1550000/1543900/1543826/7f024239.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sessions Retreat & Hotel Big Bear Lake - 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Pool - Pet friendly - Parking included - Free WiFi 7.6 Good 1,001 reviews CA $186 CA $227 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1072833&PinnedHotelID=1072833&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 1 per night) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Free area shuttle up to 15 mi - Free shopping center shuttle - Free theme park shuttle - Uncovered self parking on site (USD 20 per night) - Limited onsite self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Tiffany's Bistro ### Things to do - Air hockey - Arcade/game room - Billiards/pool table - Foosball table - Games - Gym - Hot tub - Seasonal outdoor pool - Ski storage - Table tennis ### Family friendly - Arcade/game room - Free area shuttle - Free theme park shuttle - In-room refrigerator - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (on request) - Wedding services ### Business services - 2 meeting rooms - 2,077 square feet of conference space - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Pool hoist on site - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 3 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Connecting rooms available - Free local calls - Iron/ironing board ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 5 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from October 1 to May 31: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: USD 1 per night (rates may vary) - Uncovered self parking fee: USD 20 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention The seasonal pool will be open from June to September The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Best Western Big Bear Best Western Big Bear Chateau Best Western Chateau Hotel Big Bear Big Bear Best Western Big Bear Chateau Big Bear Chateau Best Western Best Western Big Bear Chateau Hotel Best Western Chateau Best Western Big Bear Chateau Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel ## Frequently asked questions ### Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool? ### How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection? ### Is Chateau Big Bear Boutique Hotel, BW Signature Collection pet-friendly? ### How much is parking? ### What time is check-in at Chateau Big Bear Boutique Hotel, BW Signature Collection? ### What time is check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection? ### Where is Chateau Big Bear Boutique Hotel, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 627 8 - Good 226 6 - Okay 84 4 - Poor 29 2 - Terrible 43 ## Reviews ### 10/10 Excellent #### Jesaly Myles Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, nice staff and great food for breakfast👍 ##### Jesaly Myles Stayed 1 night in Dec 2025 ### 10/10 Excellent #### VALERIE Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service and clean comfortable rooms. The lobby was decorated beautifully for the holidays and the complimentary breakfast was lovely. ![](https://a.travel-assets.com/ugc/hotel-reviews/85d78bfc-9bce-4d72-ad99-d3c9c62ce0d5-1766338006272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### VALERIE Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Penny Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was fresh and delicious. ##### Penny Stayed 2 nights in Dec 2025 ### 8/10 Good #### Mary Dec 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property well kept, friendly staff, decor is warm and pleasant. ##### Mary Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### BEATRICE Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was very nice. Alway so peaceful up in big bear. Hotel was nice and clean. Staff was friendly and professional. Breakfast was delicious. I would suggest people have to wear masks when getting food as some have no manners and were coughing. But overall a great trip for my husband and I. ##### BEATRICE Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Patricia Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms very big, fireplace amazing. Clean, spacious. Friendly staff. Attentive. Breakfast wonderful ![](https://a.travel-assets.com/ugc/hotel-reviews/0b9ee286-a882-4456-a8e3-b4341931544b-1765143849559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68978564-d02b-472e-8320-aa30e70956ac-1765143852931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69af27c2-8fe9-48da-a937-133e7c9157c1-1765143853120.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80e721ef-1ec5-4bdd-8a80-744f774532c9-1765143854583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Angela Nov 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were greeted by friendly staff and I was really impressed by the lobby and the room as well. It was quiet, the facilities were clean and I truly enjoyed my stay! ##### Angela Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Vickie Nov 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property in a beautiful setting. Just wish the restaurant was open every day and not just Friday and Saturday. ##### Vickie Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Amita Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great!! Very clean and quiet Nice relaxing place, great breakfast too Few places, like some doors and patio screens require updating Overall, great place to relax ##### Amita Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tom Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Nice and clean , nice staff , dinning room and food was good . Had to pay for parking and no microwave in room . ##### Tom Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### john Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great , complimentary breakfast was made fresh you can see them making your food. Plenty of options. Heated pool was actually heated and clean. ##### john Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Matt Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean, comfortable close enough to get anywhere you want to and yet far enough to be comfortable and quiet. ##### Matt Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place, Great Breakfast Great breakfast and friendly staff ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lyle Oct 20, 2025 Liked: Cleanliness, staff & service, amenities The room was really nice and It is so worth spending the extra money for the jacuzzi tub in the bathroom! The free breakfast in the morning was great. Scrambled eggs sausage/bacon. Jacuzz and pool area were really nice too! I left my new gold chain there by mistake and housekeeping turned It in. They shipped It to my house which I thought was amazing! Solid place to stay. Would definitely stay here again! ##### Lyle Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lydia Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities it was beautiful and excellent location ##### Lydia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Debra Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful mountain town, it's great restaurants as well. ##### Debra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sherry Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The community area is quite lovely but getting to your room is difficult with elevator/stair situation carrying your bags, etc. Hotel layout is confusing other than the first floor. We chose this hotel partly because of advertised spa but it was broken. Should have disclosed. Not to be so negative, we enjoyed our stay. Great staff, breakfast, clean room ##### Sherry Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Brenda Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location and clean ##### Brenda Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Barb Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I’m a realtor from Orange County who was up looking at property for a client. I was traveling with my amputee service dog, and Penny could not have been more accommodating to me and my pup!! I can’t wait to go back and stay there once I get my property in escrow. Beautiful property and the most friendly staff. The gentleman at breakfast cooking for us was also extremely kind. ##### Barb Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael D Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice clean and comfortable room. ##### Michael D Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Monica Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful place to stay while in Big Bear. It’s close enough to the Village and Big Bear Laje. The staff and hotel are great and make sure you have all you need. The only inconvenience was all the construction going on around the property but they don’t have control of when the city places those into action. ##### Monica Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Roxana Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful secluded location . ##### Roxana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alyssa Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great accommodations, friendly staff ##### Alyssa Stayed 1 night in Mar 2025 ### 8/10 Good #### Peter Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is comfortable, well cared for, and clean, though the price should advertise a parking fee of $20 per day. ##### Peter Stayed 1 night in Jul 2025 ### 8/10 Good #### Vickie Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Another great visit We have stayed here several times and always enjoyed it. The pool area is great for relaxing and the pool is larger than most. Breakfast food options are standard but good. Location is great - near the lake, the village, grocery stores. Friendly and helpful staff. ##### Vickie Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Sheraton Park Hotel at the Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-Sheraton-Park-Hotel-At-The-Anaheim-Resort.h3775.Hotel-Information) > > [Hilton Anaheim](https://www.expedia.ca/Anaheim-Hotels-Hilton-Anaheim.h9.Hotel-Information) > > [Residence Inn by Marriott at Anaheim Resort/Convention Cntr](https://www.expedia.ca/Anaheim-Hotels-Residence-Inn-By-Marriott-At-Anaheim-ResortConvention-Cntr.h9476.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [Four Points By Sheraton Los Angeles Int'l Airport](https://www.expedia.ca/Los-Angeles-Hotels-Four-Points-By-Sheraton-Los-Angeles-International-Airport.h28110.Hotel-Information) > > [Marriott Marquis San Diego Marina](https://www.expedia.ca/San-Diego-Hotels-Marriott-Marquis-San-Diego-Marina.h24394.Hotel-Information) > > [Sheraton Gateway Los Angeles Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287.Hotel-Information) > > [Anaheim Resort Suites](https://www.expedia.ca/Anaheim-Hotels-Anaheim-Suites-Hotel.h34780325.Hotel-Information) > > [JW Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-JW-Marriott-Anaheim-Resort.h42520139.Hotel-Information) > > [1 Hotel West Hollywood](https://www.expedia.ca/Los-Angeles-Hotels-1-Hotel-West-Hollywood.h35872776.Hotel-Information) > > [Howard Johnson by Wyndham Anaheim Hotel and Water Playground](https://www.expedia.ca/Anaheim-Hotels-Howard-Johnson-By-Wyndham-Anaheim-Hotel-Water-Playground.h19662.Hotel-Information) > > [Fairfield by Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-Fairfield-By-Marriott-Anaheim-Resort.h13771.Hotel-Information) > > [Desert Palms Hotel & Suites](https://www.expedia.ca/Anaheim-Hotels-Desert-Palms-Hotel-Suites.h1571.Hotel-Information) > > [Hyatt Vacation Club at The Welk, San Diego Area](https://www.expedia.ca/Escondido-Hotels-Hyatt-Vacation-Club-At-The-Welk.h59916.Hotel-Information) > > [Disney's Grand Californian Hotel and Spa](https://www.expedia.ca/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > > [The Westin Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-The-Westin-Anaheim-Resort.h47019139.Hotel-Information) > > [Best Western Plus Stovall's Inn](https://www.expedia.ca/Anaheim-Hotels-Best-Western-Plus-Stovalls-Inn.h13592.Hotel-Information) > > [InterContinental Los Angeles Downtown by IHG](https://www.expedia.ca/Los-Angeles-Hotels-InterContinental-Los-Angeles-Downtown.h11567151.Hotel-Information) > > [Hyatt House at Anaheim Resort/Convention Center](https://www.expedia.ca/Anaheim-Hotels-Hyatt-House-At-Anaheim-ResortConvention-Center.h14786168.Hotel-Information) > > [Anaheim Marriott Hotel](https://www.expedia.ca/Anaheim-Hotels-Anaheim-Marriott-Hotel.h12035.Hotel-Information) > > [JW Marriott Los Angeles L.A. 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