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Just stayed here literally for a few hours because our flight got cancelled . Shuttle was great , comfy bed

This is a nice hotel and a great walk to location if going to the AETheatre, Heinz’s Field or PNC Park. When you arrive your GPS will take you into the parking garage which is where the Twilight Zone begins! No signage at all!! You have no idea where to go so we took four elevator rides trying to find the check in lobby. Then after schlepping our luggage down 6 flights of stairs, we ended up back in the Casino AGAIN, still trying to find the check in area. Back up to floor 4 as instructed and then had to walk about 80 yards through the garage to get to the stairs. It was absurd. It is a good thing it was 'down' the stairs for 6 flights and not up or I would have lost my mind as it was very warm that day. This hotel is great, convenient, the staff is very good, the renovation is beautiful, and the views of the river and the city are really fantastic. But this property has to get better signage and make sure that the staff is giving correct directions because each person told us something different. It is not easy to check in unless you are being dropped off and then parking and walking the many flights of stairs to the lobby.