Encausse Vacation Packages

Résidence de Diane was a charming and cozy place to stay. The gardens were beautiful and gave us tropical vibes. Raphael at the front desk was super friendly and apologetic about not being able to put our large family in adjacent suites as requested. One of our rooms had to be switched and they could only give us the largest suite which turned out to be an upgrade, so we liked it. It had two bedrooms, a spacious living room, full kitchen, bathroom, laundry room (washer/dryer), 3 TVs, sunny deck with a table, chairs, and sunbrella, plus drying racks, perfect for our needs. The second suite was smaller but very cozy, townhouse-style with a mezzanine and its own little patio. We loved the AC as it was very hot, the natural light, nice breakfast buffet, friendly housekeeping, cool gym, and pool area with loungers. It’s close to a bus stop and walking distance to Lidl and nice dining options. A few things could be improved: the large suite was echoey and a bit bare (a rug would help!), the kitchen lacked basics like dish soap, sponge, paper towels, and cooking tools like spatulas or cooking spoons. Only one dishwasher pod and one dishcloth were provided. In-room coffee pods weren’t great and kinda hard to use. No pool towels, and the pool isn’t super kid-friendly, there’s no shallow end, and the deck could use some TLC. A playground on the premises would’ve been a great addition for families. Still, we enjoyed our stay and would happily return again!

I have absolutely nothing bad to say about this hotel. The room was spacious and clean. The staffs were so friendly and helpful. The breakfast/brunch buffet was amazing with tons of selections for dessert. I will definitely stay here again if I’m in Toulouse.

Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.

Room amazing, staff helpful and friendly, very good location

Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.