Elliminyt Vacation Packages

Customer service is in a league of its own, the staff are all happy, professional and welcoming, from the reception staff to the staff working in the bistro. Great location and easy to get around. The rooms are starting to show their age though, especially the bathrooms, however great hotel and will definitely come back.

Excellent all round experience

Great view, great area

The whole stay was sort of up and down. The room initially had a contact lens on the bathroom counter, indicating that the cleaning before we checked in was not particularly thorough. The front desk staff seemed somewhat nonplussed about this. The beds were quite comfortable. We had a two king size bed suite and there was shockingly little storage space for the three of us. We ended up having to lie our suitcases on the ground and sort of live out of them during the time of that we were there. There was some minimal drawer space of one drawer and closet space but that would not have been enough for any of us individually. The hotel seems to have gone for style over substance. I found the music in the lobby to be somewhat overwhelming. I wish it had been more calming as opposed to some sort of house dance music. Breakfast in the restaurant was good and satisfying so that was a positive.

Great location, great rooms, great shower. Only detractor from 5 star review was odd room cleaning times meaning our room wasn’t serviced between 12-4pm for 2 out of 4 days. First world problem. Still remains my go to hotel in Melbourne and look forward to returning.